# Joy and Air Reviews

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Who can use this feature?

This feature is available for **Essential, Advanced and Ultimate** plans.
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In this article, we will guide you on how to make the integration between Joy and Air Review to allow customers to earn points for feedback on your products.

Make sure that you have both apps installed on your Shopify store:

* Air Reviews: <https://apps.shopify.com/air-reviews>
* Joy: <https://apps.shopify.com/joyio>[​](https://help.avada.app/joy/integrate-joy-with-air-reviews/#how-to-get-app-id-and-secret-key-from-air-review)

### Get authentication keys from Air Reviews and connect with Joy[​](https://help.avada.app/joy/integrate-joy-with-air-reviews/#how-to-integrate-joy-with-air-reviews)

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Go to **`Air Reviews`**` ``>`` `**`Settings`**` ``>`` `**`Manage keys`** to find your pair: **App ID** and **Secret key**
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Get back to the **Joy app** and go to the **`Integrations > Air Reviews`** page

<figure><img src="https://1367962225-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FpAxc1paAgix94BNLrez8%2Fuploads%2Fgit-blob-e7d92bbf5f2b665731c2622ad0fd9675e7d01b08%2Fimage%20(158)%20(2).png?alt=media" alt=""><figcaption></figcaption></figure>
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### Store Air Reviews pair of keys in Joy and test the program

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**Store Air Reviews pair of keys in Joy**

Go to the **Rewards programs** page, and create the **Write review program**

You will see the option for Air Reviews shown as `Connected`

<figure><img src="https://1367962225-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FpAxc1paAgix94BNLrez8%2Fuploads%2Fgit-blob-d8a02e95fdf048a948d359a3008f44fe74a1d5c3%2Fimage%20(159)%20(2).png?alt=media" alt=""><figcaption></figcaption></figure>
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**Test the program**

Visit the `Activities > Review activities > View all reviews activities`

<figure><img src="https://1367962225-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FpAxc1paAgix94BNLrez8%2Fuploads%2Fgit-blob-625db6bcbc060b9fde226d9fb531ebc5243d24ad%2Fimage%20(160).png?alt=media" alt=""><figcaption></figcaption></figure>

Customers won't see their balance updated until the reward is approved, preventing abuse of points through reviews

<figure><img src="https://1367962225-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FpAxc1paAgix94BNLrez8%2Fuploads%2Fgit-blob-ac74867e6719b8aa28565b57ab52bc63621c9cef%2Fimage%20(161).png?alt=media" alt=""><figcaption></figcaption></figure>
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