# Joy and Review Rocket

Joy supports rewarding customers for submitting **product reviews via Review Rocket**. Once connected, customers will automatically earn loyalty points after their review is successfully submitted.

### ✅ How to connect Joy with Review Rocket

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### 🔄 How rewards work

* When a customer submits a **valid product review** via Review Rocket
* Joy receives the review event
* Loyalty points are **automatically awarded** based on your reward rule

✔ Anti-cheat protection and minimum character settings (if enabled) will be applied.

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### FAQ

**Q: Can a customer earn points multiple times for the same product?**\
**A:** Yes but you can limit it in the "Fraud prevention set up"

**Q: Does Joy sync existing reviews from Rocket review?**\
**A:** No. Joy only tracks **new reviews** submitted after the integration is connected. Reviews created before the connection will not be rewarded retroactively.