# Joy and Review Rocket Joy supports rewarding customers for submitting **product reviews via Review Rocket**. Once connected, customers will automatically earn loyalty points after their review is successfully submitted. ### ✅ How to connect Joy with Review Rocket {% embed url="" %} *** ### 🔄 How rewards work * When a customer submits a **valid product review** via Review Rocket * Joy receives the review event * Loyalty points are **automatically awarded** based on your reward rule ✔ Anti-cheat protection and minimum character settings (if enabled) will be applied. *** ### FAQ **Q: Can a customer earn points multiple times for the same product?**\ **A:** Yes but you can limit it in the "Fraud prevention set up" **Q: Does Joy sync existing reviews from Rocket review?**\ **A:** No. Joy only tracks **new reviews** submitted after the integration is connected. Reviews created before the connection will not be rewarded retroactively. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://help.joy.so/integrations/product-reviews/joy-and-review-rocket.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.