Joy and Review Rocket

Joy supports rewarding customers for submitting product reviews via Review Rocket. Once connected, customers will automatically earn loyalty points after their review is successfully submitted.

✅ How to connect Joy with Review Rocket

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🔄 How rewards work

• When a customer submits a valid product review via Review Rocket

• Joy receives the review event

• Loyalty points are automatically awarded based on your reward rule

✔ Anti-cheat protection and minimum character settings (if enabled) will be applied.

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FAQ

Q: Can a customer earn points multiple times for the same product? A: Yes but you can limit it in the "Fraud prevention set up"

Q: Does Joy sync existing reviews from Rocket review? A: No. Joy only tracks new reviews submitted after the integration is connected. Reviews created before the connection will not be rewarded retroactively.