Joy supports rewarding customers for submitting product reviews via Review Rocket. Once connected, customers will automatically earn loyalty points after their review is successfully submitted.
✅ How to connect Joy with Review Rocket
🔄 How rewards work
When a customer submits a valid product review via Review Rocket
Joy receives the review event
Loyalty points are automatically awarded based on your reward rule
✔ Anti-cheat protection and minimum character settings (if enabled) will be applied.
FAQ
Q: Can a customer earn points multiple times for the same product?A: Yes but you can limit it in the "Fraud prevention set up"
Q: Does Joy sync existing reviews from Rocket review?A: No. Joy only tracks new reviews submitted after the integration is connected. Reviews created before the connection will not be rewarded retroactively.
