# Joy Loyalty Help Center

## Joy Loyalty

- [Welcome](https://help.joy.so/readme.md): Welcome to Joy, the Customer retention and engagement platform.
- [Quick Start](https://help.joy.so/quick-start.md): Set up your Shopify loyalty program with Joy. Follow our ultimate guide for easy installation, customization, and promotion to boost customer loyalty.
- [Joy AI Agent](https://help.joy.so/joy-ai.md): Joy AI is a built-in assistant that helps you set up programs, plan strategy, debug issues, and navigate the app — all from a chat interface
- [Customers](https://help.joy.so/customers.md): Learn how to track customer engagement and loyalty activities within Joy, helping you better understand your customers’ behaviors and reward patterns.
- [Customer management](https://help.joy.so/customers/customer-management.md): Manage loyalty members in one place. View points, tiers, rewards, referrals, and sync status to support customers and keep loyalty data accurate.
- [Quick search](https://help.joy.so/customers/customer-management/quick-search.md): Find customers, activities, and programs instantly across your Joy dashboard and reward program page
- [Add customers & resources without leaving Joy](https://help.joy.so/customers/customer-management/add-customer-without-leaving-joy.md): Add new customers and create or edit Shopify resources directly inside Joy — no redirect to Shopify admin needed.
- [Import customer data](https://help.joy.so/customers/import-customer-data.md): Discover how to easily import and export customer data for seamless program management, ensuring accurate records and smooth transitions when updating loyalty information.
- [Manage customers' types](https://help.joy.so/customers/manage-customers-types.md): Manage customer types in Joy Loyalty. Understand Members, Guests, and Left Program, plus how SSO and legacy accounts affect earning and redemption.
- [Wallet pass - Generate customer QR code](https://help.joy.so/customers/generate-customer-qr-code.md): Implementing digital loyalty passes using QR codes and Google Wallet integration.
- [Apple Wallet Loyalty Pass](https://help.joy.so/customers/generate-customer-qr-code/apple-wallet-loyalty-pass.md): Let customers add their loyalty QR code to Apple Wallet for faster POS checkout.
- [Apple Wallet Pass Notifications](https://help.joy.so/customers/generate-customer-qr-code/apple-wallet-pass-notifications.md): Send automatic push notifications to your customers through their Apple Wallet loyalty pass — no separate app required.
- [Google Wallet Loyalty Pass](https://help.joy.so/customers/generate-customer-qr-code/google-wallet-loyalty-pass-guide.md)
- [Google Wallet Notifications](https://help.joy.so/customers/generate-customer-qr-code/google-wallet-notifications-guide.md)
- [\[Guide for Staff\] How to add wallet pass directly at POS](https://help.joy.so/customers/generate-customer-qr-code/guide-for-staffs-how-to-add-wallet-pass-for-customers.md): A step-by-step guide for store staff to help customers add their Joy Loyalty pass to Apple Wallet or Google Wallet directly at POS
- [Excluding customers from loyalty program](https://help.joy.so/customers/excluding-customers-from-loyalty-program.md): This guide explains how to use Shopify customer segments to exclude specific groups of customers from participating in your Joy Loyalty program.
- [Collect customer birthday in registration form](https://help.joy.so/customers/collect-customer-birthday-in-registration-form.md): Automatically capture customer birthdays during account creation to maximize birthday reward program enrollment and data collection.
- [Reward programs](https://help.joy.so/reward-programs.md): Explore an overview of our points-based rewards programs
- [Sandbox mode](https://help.joy.so/reward-programs/sandbox-mode.md): Test your loyalty program without awarding real points. Sandbox Mode lets you verify calculations and rules using test accounts before going live.
- [Earning programs](https://help.joy.so/reward-programs/earning-programs.md): Boost customer engagement with tailored earning programs
- [Place order](https://help.joy.so/reward-programs/earning-programs/place-order.md): Set up and optimize the Place Order Rewards in your Shopify store’s loyalty program
- [Place subscription](https://help.joy.so/reward-programs/earning-programs/place-subscription.md): Set up and optimize the Place subscription rewards in your Shopify store’s loyalty program
- [Sign up](https://help.joy.so/reward-programs/earning-programs/sign-up.md): Drive new sign-ups by offering instant rewards.
- [Sign up newsletters](https://help.joy.so/reward-programs/earning-programs/sign-up-newsletters.md): Create an automated reward system for newsletter subscriptions.
- [Birthday reward](https://help.joy.so/reward-programs/earning-programs/birthday-reward.md): This guide explains how to set up birthday rewards in Joy - customize when customers can claim their birthday points with exact date, month, or date range options.
- [Write review](https://help.joy.so/reward-programs/earning-programs/write-review.md): Set up and manage the reviews rewards program
- [Social activity](https://help.joy.so/reward-programs/earning-programs/social-activity.md): Set up social media rewards in your loyalty program
- [Instagram story reply](https://help.joy.so/reward-programs/earning-programs/social-activity/instagram-story-reply.md)
- [Instagram comment rewards](https://help.joy.so/reward-programs/earning-programs/social-activity/instagram-comment-rewards.md)
- [Instagram story mention rewards](https://help.joy.so/reward-programs/earning-programs/social-activity/instagram-story-mention-rewards.md)
- [Instagram Live comment rewards](https://help.joy.so/reward-programs/earning-programs/social-activity/instagram-live-comment-rewards.md): Reward customers for commenting on your Instagram Live videos — boost live engagement and turn viewers into loyal members.
- [Google reviews](https://help.joy.so/reward-programs/earning-programs/google-reviews.md): Reward customers for leaving Google reviews
- [Fill out a survey](https://help.joy.so/reward-programs/earning-programs/fill-out-a-survey.md): Reward customers for sharing their valuable feedback
- [Visit website](https://help.joy.so/reward-programs/earning-programs/visit-website.md): Offer customers loyalty points for engaging with your store
- [Member anniversary](https://help.joy.so/reward-programs/earning-programs/member-anniversary.md): Celebrate customer milestones with anniversary rewards. Offer points or discounts when members reach their program membership anniversary.
- [Streak bonus challenge](https://help.joy.so/reward-programs/earning-programs/streak-bonus-challenge.md): Reward customers for visiting your store on consecutive days
- [Custom program](https://help.joy.so/reward-programs/earning-programs/custom-program.md)
- [Submit Receipt](https://help.joy.so/reward-programs/earning-programs/submit-receipt.md): Reward customers for offline purchases by letting them upload receipts for verification.
- [Submit Form](https://help.joy.so/reward-programs/earning-programs/submit-form.md): Reward customers for custom actions outside your system by letting them submit proof (text, link, images) for your review.
- [Redeeming programs](https://help.joy.so/reward-programs/redeeming-programs.md): Boost customer engagement with tailored redeeming programs
- [Discount program](https://help.joy.so/reward-programs/redeeming-programs/discount-program.md): Let your customers turn their points into exciting discounts
- [Free gift program](https://help.joy.so/reward-programs/redeeming-programs/free-gift-program.md): A guide on how to let customers select specific products when redeeming points for free gifts.
- [Free shipping program](https://help.joy.so/reward-programs/redeeming-programs/free-shipping-program.md): Let's see how you can create a program where customers can redeem points for free shipping, removing delivery costs as a barrier to purchase.
- [Coupon list at checkout](https://help.joy.so/reward-programs/redeeming-programs/coupon-list-at-checkout.md): Show your customers' rewards directly at checkout with the Joy Loyalty Program on Shopify Plus
- [Redeem at checkout page](https://help.joy.so/reward-programs/redeeming-programs/redeem-at-checkout-page.md): Unlocking exclusive perks and seamless savings for your premium customers
- [Set a total redemption limit](https://help.joy.so/reward-programs/redeeming-programs/redemption-limits.md): Limit the total number of times a redeeming program can be used across all customers
- [Rule Engine – Multiple Program System](https://help.joy.so/reward-programs/rule-engine-multiple-program-system.md): Create dynamic loyalty incentives with Joy's multi-program Rule Engine. Stack conditions, bonuses, and promotions to reward customers in smarter, targeted ways.
- [Referrals](https://help.joy.so/reward-programs/referrals.md): Set up and customize referral campaigns with Joy Loyalty
- [Referral flow explained](https://help.joy.so/reward-programs/referrals/referral-flow-explained.md): Understand each step, troubleshoot issues, and get answers to FAQs about managing your referral program
- [Auto send referral link](https://help.joy.so/reward-programs/referrals/referral-email-invite.md): Send referral invitations directly to your friends via email — no more manual link copying
- [Milestone](https://help.joy.so/reward-programs/milestone.md): Set up milestone rewards that recognize significant spending achievements, offering customers extra incentives to continue engaging and purchasing from your store.
- [Subscription milestones](https://help.joy.so/reward-programs/milestone/subscription-milestones.md): Boost customer retention by automatically rewarding subscribers when they reach specific successful billing cycles.
- [Mixed milestone](https://help.joy.so/reward-programs/milestone/mixed-milestone.md): Create a multi-step loyalty journey by combining different action types — orders, reviews, referrals, and more — into a single sequential milestone program.
- [Store Credit](https://help.joy.so/reward-programs/store-credit.md): Learn how Store Credit works in Joy Loyalty — a flexible reward type that adds real cash value directly to your customers' accounts.
- [Advanced settings](https://help.joy.so/reward-programs/advanced-settings.md): Give merchants more control to optimize and customize their loyalty programs
- [Point Expiration](https://help.joy.so/reward-programs/advanced-settings/point-expiration.md): Find out how to implement point expiration rules that encourage timely redemptions, driving regular engagement and minimizing unused points in your loyalty program.
- [Refund points](https://help.joy.so/reward-programs/advanced-settings/refund-points.md): Set up automated point refunds for returns and cancellations
- [Pending Points](https://help.joy.so/reward-programs/advanced-settings/pending-points.md): Set up a pending points system, creating a waiting period before points are usable
- [Discount Combination](https://help.joy.so/reward-programs/advanced-settings/discount-combination.md): Allow customers to stack discounts with loyalty rewards at checkout
- [Channels for reward programs](https://help.joy.so/reward-programs/advanced-settings/channels-for-reward-programs.md): Configure earning and redeeming points in various sales channels
- [Membership](https://help.joy.so/membership.md): Elevate customer loyalty with customized membership plans
- [VIP Tiers](https://help.joy.so/membership/vip-tiers.md): Design and manage VIP tiers
- [VIP Tiers Trial Setup for Free Plan Users](https://help.joy.so/membership/vip-tiers/vip-tiers-trial-setup-for-free-plan-users.md)
- [Tier Privileges](https://help.joy.so/membership/vip-tiers/tier-privileges.md): Set up ongoing rewards for VIP tier members — discounts, free shipping, exclusive products, bonus points, and more
- [Exclusive products for VIPs](https://help.joy.so/membership/vip-tiers/tier-privileges/exclusive-products-for-vips.md): Integrate Joy Loyalty with Avada Order Limits Quantity to create exclusive shopping experiences based on customer loyalty tiers
- [Exclusive tier](https://help.joy.so/membership/vip-tiers/exclusive-tier.md): Create special membership tiers with manual customer assignment for targeted benefits
- [Automated notifications](https://help.joy.so/membership/vip-tiers/automated-notifications.md): Set up and manage automated notifications
- [Tier Assessment](https://help.joy.so/membership/vip-tiers/tier-assessment.md): Set up Tier Assessment to automatically review how customers spend, order, or earn points and keep them in the right loyalty tier
- [Membership subscription](https://help.joy.so/membership/membership-subscription.md)
- [Membership subscription (via Joy Subscription)](https://help.joy.so/membership/membership-subscription/membership-subscription-via-joy-subscription.md): Combine subscriptions with loyalty programs for better retention
- [Membership subscription (via other apps)](https://help.joy.so/membership/membership-subscription/membership-subscription-via-other-apps.md): Combine subscriptions with loyalty programs for better retention
- [Partner Tiers (B2B)](https://help.joy.so/membership/partner-tiers-b2b.md): A guide to setting up and managing VIP tiers specifically designed for business-to-business customers.
- [Member exclusive deal](https://help.joy.so/membership/member-exclusive-deal.md): Set up special offers and exclusive deals for your top-tier customers
- [On-site content](https://help.joy.so/on-site-content.md): Create a more interactive loyalty experience by embedding personalized options on your loyalty page
- [Branding](https://help.joy.so/on-site-content/branding.md): Customize your loyalty program’s look and feel to match your brand
- [Unified Widget — New Storefront UI](https://help.joy.so/on-site-content/branding/widget-v4.md): The Unified Widget rebuilds every Joy storefront surface on one Lit Web Components codebase — unrestricted theming via design tokens, modular blocks, and zero-risk migration from the legacy widget.
- [Joy and AOV.ai Bundles](https://help.joy.so/on-site-content/branding/widget-v4/joy-and-aov-bundles.md)
- [Judge.me Reviews in the Unified Widget](https://help.joy.so/on-site-content/branding/widget-v4/joy-and-judge-me-reviews.md)
- [Loyalty widget design](https://help.joy.so/on-site-content/branding/loyalty-widget-design.md): Customize your Joy loyalty widget for visibility and seamless branding. Learn how to design a widget that fits your store and drives engagement.
- [Referrals](https://help.joy.so/on-site-content/branding/referrals.md): Boost brand recognition by designing referral boxes according to your store's branding
- [Visit website popup](https://help.joy.so/on-site-content/branding/visit-website-popup.md): Customize and position your visit website popup to drive engagement, boost visibility, and guide customers to key pages seamlessly.
- [Reward reminder](https://help.joy.so/on-site-content/branding/reward-reminder.md): Implement and manage automatic reward reminders for your loyalty program
- [Customer Login within Loyalty Widget](https://help.joy.so/on-site-content/branding/widget-login.md): Set up widget login methods so customers can sign in to your loyalty program without passwords. Shop App, Email OTP, Google, and Facebook.
- [Loyalty page](https://help.joy.so/on-site-content/loyalty-landing-page.md): Create an SEO-friendly Loyalty page for your Shopify store
- [Hero banner](https://help.joy.so/on-site-content/loyalty-landing-page/hero-banner.md): Set up a hero banner on your loyalty page to highlight key rewards or promotions, drawing attention to important information.
- [How it works](https://help.joy.so/on-site-content/loyalty-landing-page/how-it-works.md): Set up a “How It Works” block to guide customers through your loyalty program’s process, enhancing clarity and participation.
- [Ways to earn](https://help.joy.so/on-site-content/loyalty-landing-page/ways-to-earn.md): Highlight different ways customers can earn points with a dedicated block, encouraging more engagement and interactions.
- [Ways to redeem](https://help.joy.so/on-site-content/loyalty-landing-page/ways-to-redeem.md): Showcase various redemption options to help customers maximize their points
- [Rewards activity](https://help.joy.so/on-site-content/loyalty-landing-page/rewards-activity.md): Centralize your customers’ loyalty information, empowering them to track points and rewards conveniently.
- [Referral program](https://help.joy.so/on-site-content/loyalty-landing-page/referral-program.md): Help your customers to make referral links, empowering them to refer their friends and get rewards.
- [VIP Tier benefits](https://help.joy.so/on-site-content/loyalty-landing-page/vip-tier-benefits.md): Display VIP perks and rewards directly on your loyalty page, providing more value to your customers.
- [Sign-up banner](https://help.joy.so/on-site-content/loyalty-landing-page/sign-up-banner.md): Embed a sign-up prompt within your pages to convert browsers into loyalty members.
- [Loyalty Program FAQs](https://help.joy.so/on-site-content/loyalty-landing-page/loyalty-program-faqs.md): Add an Loyalty Program FAQs to your loyalty page, helping customers quickly find answers and better understand your program.
- [Coming soon teaser](https://help.joy.so/on-site-content/loyalty-landing-page/coming-soon-teaser.md): The coming soon teaser allows you to notify shoppers about your upcoming rewards program.
- [My rewards](https://help.joy.so/on-site-content/loyalty-landing-page/my-rewards.md): Display available rewards for customers to apply to their orders.
- [Create AI-Generated Icons for Loyalty Page](https://help.joy.so/on-site-content/loyalty-landing-page/create-ai-generated-icons-for-loyalty-page.md): Create custom loyalty icons for points, tiers, and rewards that are simple, consistent with your brand
- [Loyalty page improvement 3/2025](https://help.joy.so/on-site-content/loyalty-landing-page/loyalty-page-improvement-3-2025.md): Loyalty page editing experience get an minor but yet useful upgrade
- [Account page](https://help.joy.so/on-site-content/account-page.md): Embed loyalty directly into your Shopify customer account — turn every login into a loyalty touchpoint
- [Customer Account Loyalty Hub](https://help.joy.so/on-site-content/account-page/loyalty-hub.md): Turn your Shopify account page into a loyalty hub — the central command center for every customer's relationship with your brand
- [Loyalty Dashboard Block](https://help.joy.so/on-site-content/account-page/loyalty-dashboard.md): A comprehensive guide to implementing and customizing the enhanced Loyalty Dashboard block on your account page.
- [Rewards Redemption](https://help.joy.so/on-site-content/account-page/rewards-redemption.md): Display point redemption rules, allowing customers to redeem rewards directly from the account page
- [Referral Management](https://help.joy.so/on-site-content/account-page/referral-management.md): Allow customers to easily share their referral links with friends and track their referrals and statuses
- [Loyalty Pass Wallet Block](https://help.joy.so/on-site-content/account-page/loyalty-pass-wallet.md): Implementing digital loyalty passes using QR codes and Google Wallet integration.
- [Product page](https://help.joy.so/on-site-content/product-page.md): Add loyalty touchpoints directly on your product pages — show customers what they'll earn before they buy
- [Product referral](https://help.joy.so/on-site-content/product-page/product-referral.md): A sleek display that encourages your customers to refer friends in exchange for rewards
- [Point calculator](https://help.joy.so/on-site-content/product-page/point-calculator.md): Learn how to add a point calculator to your Shopify store, displaying potential reward points on product pages to encourage customer purchases and boost engagement.
- [Cart drawer](https://help.joy.so/on-site-content/cart-drawer.md): Let customers redeem points and apply rewards without ever leaving the cart — reducing friction right at the moment of purchase
- [Redeem in Cart Drawer](https://help.joy.so/on-site-content/cart-drawer/redeem-in-cart-drawer.md): Set up point redemption directly in your cart drawer for seamless customer experience and increased conversion rates.
- [Checkout page](https://help.joy.so/on-site-content/checkout-page.md): Shopify Plus exclusive — embed loyalty rewards directly at checkout, the highest-converting page in your store
- [Quick redeem](https://help.joy.so/on-site-content/checkout-page/quick-redeem.md): A guide to implementing the Quick Redeem embedded block in your Shopify theme.
- [Available rewards](https://help.joy.so/on-site-content/checkout-page/available-rewards.md): A guide to implementing the All Discounts View embedded block in your Shopify theme.
- [All discounts](https://help.joy.so/on-site-content/checkout-page/all-discounts.md): A guide to implementing the All Discounts View embedded block in your Shopify theme.
- [Referral at Checkout Page](https://help.joy.so/on-site-content/checkout-page/referral-at-checkout-page.md)
- [Thank you page](https://help.joy.so/on-site-content/thank-you-page.md): Turn the post-purchase moment into a loyalty touchpoint — celebrate the order, grow your program, and plant the seed for the next visit
- [Sign up block](https://help.joy.so/on-site-content/thank-you-page/sign-up-block.md): Learn how to add a loyalty program sign-up popup to your Shopify thank you page using Joy to convert one-time customers into loyal members.
- [Referral block](https://help.joy.so/on-site-content/thank-you-page/referral-block.md): Add customizable referral blocks to your thank you page to boost word-of-mouth marketing right after successful purchases.
- [Reward celebration](https://help.joy.so/on-site-content/thank-you-page/reward-celebration.md): Display earned points and celebrate customer purchases with engaging reward messaging on your thank you page.
- [VIP Tier Progress block](https://help.joy.so/on-site-content/thank-you-page/vip-tier-progress-block.md): Show logged-in customers their VIP tier and progress to the next tier right after checkout — the highest-engagement moment to motivate repeat purchase.
- [Sign up block](https://help.joy.so/on-site-content/thank-you-page/sign-up-block-1.md): Customize your sign-up block to boost engagement and highlight your loyalty program benefits.
- [Display Sign up block](https://help.joy.so/on-site-content/thank-you-page/sign-up-block-1/display-sign-up-block.md): Encourage customers to join your loyalty program right after purchase with the Sign Up Block
- [Activities](https://help.joy.so/activities.md): Track customer engagement and loyalty activities.
- [Analytics](https://help.joy.so/analytics.md): The Analytics page offers valuable insights into loyalty points, revenue, and customer behavior, helping you track and optimize your store's performance.
- [Joy data in Shopify Analytics](https://help.joy.so/analytics/shopify-analytics.md): Use Joy loyalty data — Point Balance and VIP Tier — as filters and columns inside Shopify Analytics reports.
- [Integrations](https://help.joy.so/integrations.md)
- [Theme Integration](https://help.joy.so/integrations/theme-integration.md): This guide explains how to use Joy metafields to show customer balance and tiers in headers and customer account using liquid.
- [Product reviews](https://help.joy.so/integrations/product-reviews.md): Integrate product review apps with Joy Loyalty
- [Joy and Klaviyo reviews](https://help.joy.so/integrations/product-reviews/joy-and-klaviyo-reviews.md)
- [Joy and Air Reviews](https://help.joy.so/integrations/product-reviews/air-reviews.md): Learn how to integrate AirReviews with Joy Loyalty Program to reward customers for reviews, enhance trust, and drive conversions to your Shopify store.
- [Joy and Judge.me](https://help.joy.so/integrations/product-reviews/joy-and-judge.me.md): Integrate Judgeme with Joy Loyalty Program to reward customers for reviews
- [Joy and Yotpo Reviews](https://help.joy.so/integrations/product-reviews/joy-and-yotpo-reviews.md): Connect Joy with Yotpo Product Reviews to incentivize reviews and enhance customer trust, while driving further engagement with your program.
- [Joy and Fera Reviews](https://help.joy.so/integrations/product-reviews/fera-product-reviews.md): Learn how to integrate Fera Product Reviews with Joy Loyalty Program to reward customers for reviews, enhance trust, and drive conversions to your Shopify store.
- [Joy and Review Rocket](https://help.joy.so/integrations/product-reviews/joy-and-review-rocket.md)
- [Chat Apps](https://help.joy.so/integrations/chat-apps.md): Integrate chat apps with Joy Loyalty
- [Joy and Chatty](https://help.joy.so/integrations/chat-apps/chatty.md): Integrate Joy Loyalty with Chatty, highlighting key features and benefits of the integration
- [Joy and Gorgias](https://help.joy.so/integrations/chat-apps/gorgias.md): This guide provides step-by-step instructions on how to integrate Joy Loyalty with Gorgias, highlighting key features and benefits of the integration.
- [Email Marketing & SMS](https://help.joy.so/integrations/email-marketing-and-sms.md): Integrate email marketing apps with Joy Loyalty
- [Joy and Klaviyo](https://help.joy.so/integrations/email-marketing-and-sms/joy-and-klaviyo.md): Sync customer data from Joy Loyalty to Klaviyo for advanced segmentation, marketing, and email automation, enhancing your customer outreach and campaign effectiveness.
- [Joy and Sendlane](https://help.joy.so/integrations/email-marketing-and-sms/joy-and-sendlane.md): Boost personalized email marketing and SMS communication
- [Joy and Drip](https://help.joy.so/integrations/email-marketing-and-sms/joy-and-drip.md): This guide provides step-by-step instructions on how to integrate Joy Loyalty with Drip, highlighting key features and benefits of the integration.
- [Joy and Mailchimp](https://help.joy.so/integrations/email-marketing-and-sms/joy-and-mailchimp.md): Enhance your marketing by integrating Joy Loyalty with Mailchimp to sync loyalty data and create personalized, automated email campaigns that boost engagement and retention.
- [Joy and Omnisend](https://help.joy.so/integrations/email-marketing-and-sms/joy-and-omnisend.md): Integrate Joy Loyalty with Omnisend to enhance your email marketing by leveraging loyalty program data
- [Joy and PushOwl](https://help.joy.so/integrations/email-marketing-and-sms/joy-and-pushowl.md): Sync customer data from Joy Loyalty to PushOwl for advanced segmentation, marketing, and automation, enhancing your customer outreach and campaign effectiveness.
- [Subscription](https://help.joy.so/integrations/subscription.md): Integrate subcription apps with Joy Loyalty
- [Joy Loyalty integration with almost any Shopify subscription app](https://help.joy.so/integrations/subscription/joy-loyalty-integration-with-almost-any-shopify-subscription-app.md): Reward customers for subscription orders and let them redeem coupons for recurring cycles. Joy Loyalty works seamlessly with all Shopify subscription apps using Selling Plans.
- [Joy Subscription](https://help.joy.so/integrations/subscription/joy-subscription.md): Learn how to integrate Joy Loyalty with Joy Subscription to reward customers for every subscription purchase, making their experience more engaging.
- [Joy and Shopify Subscription](https://help.joy.so/integrations/subscription/shopify-subscription.md): Integrate Joy Loyalty with Shopify Subscription to reward customers for every subscription purchase
- [Joy and Recharge Subscription](https://help.joy.so/integrations/subscription/recharge-subscription.md): Integrate Joy Loyalty with Recharge Subscription to reward customers for every subscription purchase
- [Mobile Apps](https://help.joy.so/integrations/mobile-apps.md): Connect Joy Loyalty with mobile app builders to bring your loyalty program directly into your customers' mobile experience.
- [Joy and Shopney](https://help.joy.so/integrations/mobile-apps/joy-and-shopney.md): Connect Joy Loyalty with Shopney to bring your rewards program into your branded mobile app and drive repeat purchases from mobile shoppers.
- [Joy and Tapcart](https://help.joy.so/integrations/mobile-apps/joy-and-tapcart.md): Connect Joy Loyalty with Tapcart to bring your rewards program into your branded mobile app using a Custom Block.
- [Inventory management](https://help.joy.so/integrations/inventory-management.md): Integrate Joy Loyalty app with your Inventory management apps
- [Avada Order Limits Quantity](https://help.joy.so/integrations/inventory-management/avada-order-limits-quantity.md): Integrate Joy Loyalty with Avada Order Limits Quantity to create exclusive shopping experiences based on customer loyalty tiers
- [Integrate with Shopify flow](https://help.joy.so/integrations/integrate-with-shopify-flow.md): Integrate Joy Loyalty within Shopify Flow to automate loyalty workflows
- [Shopify Flow: Klaviyo and Joy Loyalty](https://help.joy.so/integrations/integrate-with-shopify-flow/shopify-flow-klaviyo-and-joy-loyalty.md): Set up a Shopify Flow integration that triggers loyalty rewards emails via Klaviyo, streamlining your rewards communication strategy.
- [Shopify Flow: Tydal and Joy Loyalty](https://help.joy.so/integrations/integrate-with-shopify-flow/shopify-flow-tydal-and-joy-loyalty.md): Set up Shopify Flow to automatically award Joy points when customers review through Tydal
- [Shopify Flow: Growave and Joy Loyalty](https://help.joy.so/integrations/integrate-with-shopify-flow/shopify-flow-growave-and-joy-loyalty.md): Learn to set up a Shopify Flow workflow where customers automatically earn loyalty points in Joy Loyalty when they leave a review through Growave.
- [Shopify Flow: Loox and Joy Loyalty](https://help.joy.so/integrations/integrate-with-shopify-flow/shopify-flow-loox-and-joy-loyalty.md): Automate customer reviews through Loox and reward them with Joy Loyalty points using a custom Shopify Flow setup.
- [Shopify Flow: Okendo and Joy Loyalty](https://help.joy.so/integrations/integrate-with-shopify-flow/shopify-flow-okendo-and-joy-loyalty.md): Implement a Shopify Flow workflow where customers receive Joy Loyalty points for reviews submitted via Okendo, encouraging more feedback and engagement.
- [Shopify Flow: Reviews.io and Joy Loyalty](https://help.joy.so/integrations/integrate-with-shopify-flow/shopify-flow-reviews.io-and-joy-loyalty.md): Learn how to reward customers with loyalty points in Joy automatically when they leave reviews via Reviews.io using Shopify Flow.
- [Shopify Flow: Stamped.io and Joy Loyalty](https://help.joy.so/integrations/integrate-with-shopify-flow/shopify-flow-stamped.io-and-joy-loyalty.md): Set up Shopify Flow to automatically award Joy points when customers review through Stamped.io, integrating loyalty with social proof.
- [Shopify Flow: Yotpo and Joy Loyalty](https://help.joy.so/integrations/integrate-with-shopify-flow/shopify-flow-yotpo-and-joy-loyalty.md): Automate your review and loyalty process by setting up a Shopify Flow workflow where customers earn Joy  Loyalty points for Yotpo reviews.
- [Shopify Flow: Store credit](https://help.joy.so/integrations/integrate-with-shopify-flow/shopify-flow-store-credit.md): Provide a powerful alternative to traditional points-based rewards
- [Shopify Flow: Zigpoll and Joy Loyalty](https://help.joy.so/integrations/integrate-with-shopify-flow/shopify-flow-zigpoll-and-joy-loyalty.md): A guide to automatically reward customers with loyalty points when they complete Zigpoll surveys using Shopify Flow automation.
- [Shopify Flow: Triggers & Actions Reference](https://help.joy.so/integrations/integrate-with-shopify-flow/shopify-flow-reference.md): Complete reference of all Joy Loyalty triggers and actions available in Shopify Flow, with payload properties, plan requirements, and ready-to-use flow templates.
- [Translations](https://help.joy.so/translations.md): Translate your loyalty widget, loyalty page, and wallet passes into 38 languages — or let Joy detect each customer's language automatically.
- [Notifications](https://help.joy.so/notifications.md): Set up notifications for customers whenever they do reward-related activities
- [Automated customer email notifications](https://help.joy.so/notifications/automated-customer-email-notifications.md): Setting up and managing automated email notifications
- [Joy notications with Shopify Flow triggers](https://help.joy.so/notifications/joy-notications-with-shopify-flow-triggers.md): Discover how to leverage Joy's triggers within Shopify Flow to automate loyalty workflows and enhance customer engagement seamlessly.
- [POS](https://help.joy.so/pos.md)
- [Add Joy to Shopify POS](https://help.joy.so/pos/add-joy-to-shopify-pos.md): Guide on setting up Joy for in-store use through POS, making it easy to manage loyalty programs in brick-and-mortar settings.
- [Use Joy in Shopify POS workflow](https://help.joy.so/pos/use-joy-in-shopify-pos-workflow.md): Learn how to use Joy within your POS system to offer seamless in-store loyalty rewards and enhance customer experience.
- [Redeem at POS checkout](https://help.joy.so/pos/redeem-at-pos-checkout.md): Allow customers to view loyalty points and redeem rewards directly at POS checkout for unified online-offline experience.
- [Settings](https://help.joy.so/settings.md): Settings information of your store
- [General](https://help.joy.so/settings/general.md): Settings general information of your store
- [Excluded B2B customers from loyalty program](https://help.joy.so/settings/general/excluded-b2b-customers-from-loyalty-program.md): This guide explains how to exclude B2B customers from Joy Loyalty programs to focus rewards on direct-to-consumer (DTC) customers.
- [Manually select who can join loyalty program](https://help.joy.so/settings/general/manually-select-who-can-join-loyalty-program.md)
- [Redemption behavior](https://help.joy.so/settings/general/redemption-behavior.md): Configure what happens after customers apply discount codes or redeem free gifts in your loyalty program.
- [Custom point label](https://help.joy.so/settings/general/custom-point-label.md): Learn how to personalize your Shopify loyalty program's point terminology to match your brand identity.
- [How to Set Up Points Exchange Rate](https://help.joy.so/settings/general/how-to-set-up-points-exchange-rate.md)
- [How to Allow Customers to Self-Revoke Coupons](https://help.joy.so/settings/general/how-to-allow-customers-to-self-revoke-coupons.md)
- [Metafield Settings](https://help.joy.so/settings/general/sync-metafields.md): Learn how to display loyalty data in Shopify admin and sync customer profile fields from Shopify metafields into Joy.
- [Color](https://help.joy.so/settings/color.md)
- [Loyalty page button color](https://help.joy.so/settings/color/loyalty-page-button-color.md): This guide explains how to set up consistent button colors across your Joy Loyalty program page, creating a cohesive brand experience.
- [Email](https://help.joy.so/settings/email.md)
- [Configure simple custom sender](https://help.joy.so/settings/email/configure-simple-custom-sender.md)
- [Custom email sending domain](https://help.joy.so/settings/email/custom-email-sending-domain.md)
- [Order](https://help.joy.so/settings/order.md)
- [Display awaiting points](https://help.joy.so/settings/order/display-awaiting-points.md): Show customers their pending reward points immediately after placing orders, even before fulfillment completion.
- [Lock earning conditions at order creation](https://help.joy.so/settings/order/lock-earning-conditions-at-order-creation.md): Preserve point-earning rules at order time to prevent changes from updates made before fulfillment.
- [Order tag synchronization](https://help.joy.so/settings/order/add-tags-for-orders-and-customers.md): Set up tagging system for orders placed with Joy coupons and for customers who use these coupons
- [Additional Features](https://help.joy.so/settings/additional-features.md)
- [Auto-tag customers](https://help.joy.so/settings/additional-features/auto-tag-engaged-members.md): Tag customers in Shopify based on loyalty membership, redemption history, or storefront engagement — then segment, target, and report on them.
- [In-app languages](https://help.joy.so/settings/in-app-languages.md): Change the app language for better localization
- [Developers](https://help.joy.so/settings/developers.md): Integrate Joy Loyalty with your storefront and manage point activity using Magic Tags
- [Integrate the Joy Loyalty widget to Hydrogen](https://help.joy.so/settings/developers/integrate-the-joy-loyalty-widget-to-hydrogen.md): Hand-on guide on how to integrate Joy Loyalty seamlessly with Shopify Headless Commerce or Custom Storefront.
- [Magic tags](https://help.joy.so/settings/developers/magic-tags.md): Learn how to use Magic Tagging in Joy Loyalty to easily manipulate customer point balances by adding tags. A flexible alternative to API-based adjustments.
- [Deeplink](https://help.joy.so/settings/developers/deeplink.md): Learn how to integrate Deeplinks into your website's navigation, providing an alternative way for customers to access and trigger the Joy widget effortlessly.
- [Shopify Admin UI extensions](https://help.joy.so/shopify-admin.md): Display loyalty information directly in Shopify's customer detail page for quick access to member status, points, and actions.
- [Migration](https://help.joy.so/migration.md): Transitioning to a new loyalty program can be tough, but Joy Loyalty simplifies the process. This guide helps you transfer customer data seamlessly, ensuring uninterrupted loyalty rewards.
- [Migration from Stamped to Joy Loyalty](https://help.joy.so/migration/migration-from-stamped-to-joy-loyalty.md): Migrate your loyalty program from Stamped to Joy Loyalty
- [Migration from Smile to Joy Loyalty](https://help.joy.so/migration/migration-from-smile-to-joy-loyalty.md): Easily migrate from Smile to Joy Loyalty
- [Migration from Rivo to Joy Loyalty](https://help.joy.so/migration/migration-from-rivo-to-joy-loyalty.md): Easily migrate from Rivo to Joy Loyalty
- [Migration from Appstle℠ Loyalty & Rewards to Joy Loyalty](https://help.joy.so/migration/migration-from-appstle-sm-loyalty-and-rewards-to-joy-loyalty.md): Easily migrate from  Appstle℠ Loyalty & Rewards to Joy Loyalty
- [Migration from Loyalty Lion to Joy Loyalty](https://help.joy.so/migration/migration-from-loyalty-lion-to-joy-loyalty.md): Easily migrate from  Loyalty Lion to Joy Loyalty
- [Migration from BON Loyalty to Joy Loyalty](https://help.joy.so/migration/migration-from-bon-loyalty-to-joy-loyalty.md): Easily migrate from  BON Loyalty to Joy Loyalty
- [Migration from Yotpo Loyalty to Joy Loyalty](https://help.joy.so/migration/migration-from-yotpo-loyalty-to-joy-loyalty.md): Easily migrate from  Yotpo Loyalty  to Joy Loyalty
- [Migrate Tiers](https://help.joy.so/migration/migrate-tiers.md): Seamlessly migrate your existing loyalty tiers into Joy Loyalty
- [Merchant Referral Program](https://help.joy.so/growth-programs/merchant-referral-program.md): Refer other Shopify merchants to Joy Loyalty, earn Joy credits when they subscribe — and unlock milestone bonuses.
- [Roadmap](https://help.joy.so/product-roadmap/joy-loyaltys-roadmap.md)
- [Changelog](https://help.joy.so/product-roadmap/changelog.md): Joy loyalty program changelog for merchants who wants a regularly-updated product.
- [Pricing Update for New Customers 02/2026](https://help.joy.so/product-roadmap/changelog/pricing-update-for-new-customers-02-2026.md): Your guide to understanding the new pricing, grandfathered rates, and how plan changes affect your subscription.
- [Pricing Update 05/2026: Launch Promo & Free Plan Upgrade](https://help.joy.so/product-roadmap/changelog/pricing-promo-may-2026.md): Your guide to the May 2026 launch promo, the new Free plan limits, and how plan changes affect your discount.
- [Pricing](https://help.joy.so/product-roadmap/pricing.md): Everything you need to know about Joy Loyalty plans, features, and pricing to choose the right plan for your business.
- [FAQs overview](https://help.joy.so/faqs/faqs.md): Answers to common questions about Joy Loyalty setup, features, and behavior.
- [The complete Joy Loyalty onboarding guide](https://help.joy.so/faqs/the-complete-joy-loyalty-onboarding-guide.md): This guidebook will walk you through the process of setting up and optimizing your Joy Loyalty program
- [How to setup earning rate on special occasion](https://help.joy.so/faqs/how-to-setup-earning-rate-on-special-occasion.md)
- [Logged out but coupons still applied](https://help.joy.so/faqs/logged-out-but-coupons-still-applied.md)
- [Does manual point adjusting affect VIP tier status?](https://help.joy.so/faqs/does-manual-point-adjusting-affect-vip-tier-status.md)
- [How to redirect customers to the previous page instead of the account page with Shopify NCA?](https://help.joy.so/how-to-redirect-customers-to-the-previous-page-instead-of-the-account-page-with-shopify-nca.md): Reduce shopping friction by redirecting customers with SSO back to their previous page after logging in
- [Privacy Policy](https://help.joy.so/policies/privacy-policy.md): How Avada & Joy Loyalty collects, handles, and processes data of its clients and customers.

## Joy Wishlist

- [Welcome to Joy Wishlist](https://help.joy.so/joy-wishlist/readme.md)
- [Dashboard](https://help.joy.so/joy-wishlist/getting-started/dashboard.md): The Dashboard is your command center for managing your Joy Wishlist app. It provides a quick overview of your wishlist performance metrics, guides you through essential setup tasks and find helps
- [Wishlist Design](https://help.joy.so/joy-wishlist/getting-started/wishlist-design.md)
- [Wishlist access](https://help.joy.so/joy-wishlist/getting-started/wishlist-design/wishlist-access.md): Choose where customers access their wishlist.
- [Wishlist button](https://help.joy.so/joy-wishlist/getting-started/wishlist-design/wishlist-button.md)
- [Add Snippet code to Theme Code](https://help.joy.so/joy-wishlist/getting-started/wishlist-design/wishlist-button/add-snippet-code-to-theme-code.md): Shopify encourages merchants to manually add custom liquid blocks for transparency. Here’s how to add the Wishlist button snippet to your theme, specifically using the Dawn theme as an example.
- [Wishlist page](https://help.joy.so/joy-wishlist/getting-started/wishlist-design/wishlist-page.md)
- [Customers](https://help.joy.so/joy-wishlist/getting-started/customers.md)


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information, you can query the documentation dynamically by asking a question.
Perform an HTTP GET request on a page URL with the `ask` query parameter:
```
GET https://help.joy.so/readme.md?ask=<question>
```
The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.
Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.