> For the complete documentation index, see [llms.txt](https://help.joy.so/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.joy.so/on-site-content/branding/widget-v4/joy-and-judge-me-reviews.md).

# Judge.me Reviews in the Unified Widget

{% hint style="info" %}
Requires the **Unified Widget** and Joy connected to **Judge.me**.
{% endhint %}

### Overview

Add a **Reviews** tab to your Unified Widget so customers can view the reviews they've written and submit new ones — without leaving the loyalty widget. Joy renders the entire experience in your brand styling, while review data is served by Judge.me behind the scenes. Customers earn points through your existing **Write a review** earning program.

#### What customers see

* Each review with its date, product (and thumbnail), star rating, review text, status (**Published** or **Pending**), and points earned
* A **Write a review** action that opens an inline form inside the widget — no redirect
* An empty state prompting first-time reviewers to write a review and earn points

> **Note:** The Reviews tab shows only the current customer's own reviews. It doesn't replace the Judge.me reviews widget on your product pages.

***

### Before you start

* Your store uses the **Unified Widget** (not Classic).
* Joy is connected to **Judge.me**. If you haven't yet, follow [Joy and Judge.me](https://help.joy.so/integrations/product-reviews/joy-and-judge.me) first — connect the integration and select Judge.me in your Write review program. Judge.me's **Awesome plan or above** is required for API access.

***

### How to add the Reviews tab

{% stepper %}
{% step %}

### Open the Unified Widget

Go to **On-site content → Widget → Unified Widget**.
{% endstep %}

{% step %}

### Turn on the Reviews extension

In the **Extensions** section, turn on the **Reviews** toggle. Once enabled, **Reviews** appears automatically in the **Footer menu** list — no manual add needed.
{% endstep %}

{% step %}

### Choose your review app

In the **Reviews extension settings**, select the review app you want to connect as the provider — choose **Judge.me**.
{% endstep %}

{% step %}

### Edit the label and star rating

In the **Footer menu**, open the Reviews item to edit its **label** and **star rating** display so they match your brand.
{% endstep %}

{% step %}

### Save and publish

Save your changes. The Reviews tab appears in the live widget for logged-in customers.
{% endstep %}
{% endstepper %}

{% hint style="info" %}
Reviews appear after a customer is identified (logged in). Points show once the review is approved in Judge.me — pending reviews display without points until then. This works alongside the existing [Write review earning program](https://help.joy.so/reward-programs/earning-programs/write-review).
{% endhint %}


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