# Referral program

{% hint style="info" %}
This feature is available in **all plans.**
{% endhint %}

### What is "Referral block" feature?

The Referral Block is a powerful word-of-mouth marketing tool that transforms your loyal customers into brand advocates. This feature creates a seamless referral experience by integrating sharing capabilities directly into your loyalty page, making it easy for customers to recommend your brand to others.

### Why do you need this feature?

The Referral Block feature to tap into the power of word-of-mouth marketing, encouraging your loyal customers to refer new ones. By making it easy for customers to share your brand with others, you increase your reach, build a stronger customer base, and drive more sales.

#### **Benefits of Using the Referral Block** <a href="#benefits-of-using-the-referral-block" id="benefits-of-using-the-referral-block"></a>

1. **Boost Engagement and Referrals:** Customers are more likely to share their referral links when the process is seamless and integrated into the loyalty page.
2. **Expand Your Customer Base:** Every share increases your store’s reach, enabling you to attract new customers through word-of-mouth recommendations.
3. **Trackable and Transparent:** Customers can easily monitor their referral activity and rewards directly within the loyalty page.
4. **Convenient Sharing Options:** The inclusion of multiple sharing platforms encourages diverse outreach, empowering customers to share on their favorite channels.
5. **Customizable Experience:** With adjustable headings, descriptions, CTAs, and the ability to add images, you can make the block visually appealing and aligned with your brand identity.

### How to set up the Referral Block

{% stepper %}
{% step %}
**Access Embedded Content**

* Open the **Joy Loyalty** app.
* Navigate to **Embedded Content** from the dashboard.
  {% endstep %}

{% step %}
**Select Referral Block**

* Choose **Referral Block** and click **Edit in Theme Editor**.
  {% endstep %}

{% step %}
**Add the Block to Your Loyalty Page**

* Open the **Theme Editor**.
* Select **Add Block**, then find **Referral Block** under the **Apps** section.
  {% endstep %}

{% step %}
**Customize the Block**

* Edit the **Heading**, **Description**, and **CTA Button** to align with your brand voice.
* Optionally, upload an engaging image to enhance the block’s appeal.
  {% endstep %}

{% step %}
**Save and Enable the Block**

* Click **Save** in the Theme Editor to activate the Referral block.

{% embed url="<https://app.arcade.software/share/2zDGkWgjO43IsgJXhHM6>" %}
{% endstep %}
{% endstepper %}


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