Google reviews
Reward customers for leaving Google reviews
What is "Google reviews" feature?
The Google Reviews feature is a specialized engagement tool that connects your loyalty program with Google Places reviews. This feature allows you to reward customers for leaving authentic reviews of your store location on Google, creating a bridge between your physical presence and loyalty program.
Why do you need this feature?
Google reviews is a new feature that allows customers to earn points by leaving reviews of your store location on Google Places. This feature encourages engagement and provides an additional avenue for customers to earn loyalty points, enhancing their connection with your brand.
How to set up this feature
Set up "Google reviews"
Program name: Enter the name of the earning reward program
Your location: Enter the link to your store’s location on Google Places
Program rule: Set the number of points customers will receive after reviewing your store location on Google Places
Content guide: Customize the content guide to instruct customers on how to properly review and earn points
Save your changes and press Turn on Write review program
Note: Differences between Earning points and Instant points
Points awarded after merchant approval of review
These points let merchants verify the quality of each review before points are added to customers' loyalty account
Points awarded immediately after review submission
These points provide immediate gratification and incentivize customers to participate.
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