> For the complete documentation index, see [llms.txt](https://help.joy.so/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.joy.so/shopify-admin.md).

# Shopify Admin UI extensions

{% hint style="info" %}
This feature is available for **All** plans.
{% endhint %}

### Overview

The Joy Loyalty Admin Extension adds a loyalty information block directly in Shopify's customer detail page. Merchants can view key loyalty data and perform quick actions without leaving the Shopify admin.

### Customer information displayed

#### Member status row

* **Member status**: Guest or Member
* **Customer since**: Full date (Day/Month/Year) when customer joined the loyalty program
* **VIP tier**: Current tier (Bronze, Silver, Gold) with tier progress bar

*Note: For Exclusive tier members, points are hidden and only the Exclusive tier name is shown.*

#### Quick stats row

| Field             | What it shows                                      |
| ----------------- | -------------------------------------------------- |
| **Point balance** | Current available points                           |
| **Referrals**     | Number of completed referrals + "Copy link" button |
| **Birthday**      | Customer's birth date (Day/Month/Year)             |

#### View details button

Opens the full customer profile in Joy Loyalty app

<figure><img src="/files/62cYpTpIDSrMQHfLuIro" alt=""><figcaption></figcaption></figure>

### Using the extension

{% stepper %}
{% step %}
**View customer loyalty info**

* In Shopify admin, go to **Customers**
* Click on any customer
* Scroll to the **Blocks**, then the **Loyalty program** extension by Joy
* View all loyalty information at a glance

<figure><img src="/files/qDtthTZjK3YnSYRItBBe" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}
**Adjust points**

* Click **More actions** → **Adjust point balance**
* Enter amount to add or subtract
* Add reason (optional)
* Click **Adjust points**

<figure><img src="/files/BTxicCHq3c0KP6ca6U6q" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}
**Redeem coupon**

* Click **Redeem coupon**
* Select reward program
* Configure coupon settings
* Click **Redeem**

<figure><img src="/files/bnLYhoBMVqPlLeeOmXQq" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}
**Pin the extension**

* The current view is a preview. Click on Pin to pin the extension for all staff

<figure><img src="/files/rTnnWWcNzHgC3bOxoszi" alt=""><figcaption></figcaption></figure>
{% endstep %}
{% endstepper %}

### FAQs

**Can I customize which information shows?** The displayed fields are standardized. Use "View details" to see complete information in the Joy app.

**Will this slow down my admin?** No, the extension loads asynchronously and doesn't affect admin performance.

**Can I hide this for certain staff?** Permissions follow Shopify staff permissions. Staff who can view customers can see this extension.

**What about Exclusive tier customers?** Point balance is hidden for Exclusive tier members, showing only their tier name.


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