# Shopify Admin UI extensions

{% hint style="info" %}
This feature is available for **All** plans.
{% endhint %}

### Overview

The Joy Loyalty Admin Extension adds a loyalty information block directly in Shopify's customer detail page. Merchants can view key loyalty data and perform quick actions without leaving the Shopify admin.

### Customer information displayed

#### Member status row

* **Member status**: Guest or Member
* **Customer since**: Full date (Day/Month/Year) when customer joined the loyalty program
* **VIP tier**: Current tier (Bronze, Silver, Gold) with tier progress bar

*Note: For Exclusive tier members, points are hidden and only the Exclusive tier name is shown.*

#### Quick stats row

| Field             | What it shows                                      |
| ----------------- | -------------------------------------------------- |
| **Point balance** | Current available points                           |
| **Referrals**     | Number of completed referrals + "Copy link" button |
| **Birthday**      | Customer's birth date (Day/Month/Year)             |

#### View details button

Opens the full customer profile in Joy Loyalty app

<figure><img src="https://1367962225-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FpAxc1paAgix94BNLrez8%2Fuploads%2Fgit-blob-5c833fd268d03632c83aa7e5f199f6f3eb7db799%2Fimage%20(578)%20(2).png?alt=media" alt=""><figcaption></figcaption></figure>

### Using the extension

{% stepper %}
{% step %}
**View customer loyalty info**

* In Shopify admin, go to **Customers**
* Click on any customer
* Scroll to the **Blocks**, then the **Loyalty program** extension by Joy
* View all loyalty information at a glance

<figure><img src="https://1367962225-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FpAxc1paAgix94BNLrez8%2Fuploads%2Fgit-blob-cf2b9919c2cb9103fce1860978830b05d0ed3b55%2Fimage%20(579)%20(2).png?alt=media" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}
**Adjust points**

* Click **More actions** → **Adjust point balance**
* Enter amount to add or subtract
* Add reason (optional)
* Click **Adjust points**

<figure><img src="https://1367962225-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FpAxc1paAgix94BNLrez8%2Fuploads%2Fgit-blob-f35bd6fa616580f3059f15fcce383d1b287ac14c%2Fimage%20(580)%20(2).png?alt=media" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}
**Redeem coupon**

* Click **Redeem coupon**
* Select reward program
* Configure coupon settings
* Click **Redeem**

<figure><img src="https://1367962225-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FpAxc1paAgix94BNLrez8%2Fuploads%2Fgit-blob-e9675719b26caa09ac061cf601db1df30c134723%2Fimage%20(581)%20(2).png?alt=media" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}
**Pin the extension**

* The current view is a preview. Click on Pin to pin the extension for all staff

<figure><img src="https://1367962225-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FpAxc1paAgix94BNLrez8%2Fuploads%2Fgit-blob-7459a6a4f9bd4b1778f67d183509d7bb6e108ee6%2Fimage%20(582)%20(2).png?alt=media" alt=""><figcaption></figcaption></figure>
{% endstep %}
{% endstepper %}

### FAQs

**Can I customize which information shows?** The displayed fields are standardized. Use "View details" to see complete information in the Joy app.

**Will this slow down my admin?** No, the extension loads asynchronously and doesn't affect admin performance.

**Can I hide this for certain staff?** Permissions follow Shopify staff permissions. Staff who can view customers can see this extension.

**What about Exclusive tier customers?** Point balance is hidden for Exclusive tier members, showing only their tier name.