Birthday reward
Set up Birthday Reward in your Shopify loyalty program.
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[Updated] Joy Loyalty
Set up Birthday Reward in your Shopify loyalty program.
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This feature is available for the Professional, Advanced and Enterprise plans
Birthday Reward is an automated customer engagement feature that celebrates your customers' special days with personalized rewards. This feature integrates directly with your customer database to automatically track and reward customers on or before their birthdays.
Birthday reward is a great way to make your customers feel special and appreciated. By offering loyalty points or discounts on their birthday, you encourage customers to engage with your store and create a positive connection with your brand. In this guide, we'll walk you through how to set up Birthday reward and ensure your customers enjoy celebrating with your store.
a. Fill Program information
Program name: Enter the name of the earning reward program
Date format: You can set the customer date format to MM/DD/YYYY or DD/MM/YYYY
Start date and End date: Define the activity duration for your program
b. Set up Reward rule
Point: Reward customers with a specific number of loyalty points
Discount percentage: Offer a percentage off their next purchase
Discount amount: Provide a fixed amount discount for their next order
Limitation: Choose between "Once per year" or "Once in lifetime"
Determine when to send rewards by adding number of days before your customer birthday
Save your changes and press Turn on Birthday reward program
Can customer edit their birthday?
No, the customer cannot edit your birthday once it is submitted.
Can customers earn the rewards if they fill in the date too close to their birthday?
Customers must enter their birthday at least 30 days before their birthday to receive the reward.
