Joy Loyalty Help Center
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Joy Loyalty
Joy Loyalty
  • WELCOME
  • QUICK START
  • CUSTOMERS
    • Customer management
    • Import customer data
    • Customers' types and segment
    • Generate customer QR code
    • Excluding customers from loyalty program
  • REWARD PROGRAMS
    • Earning programs
      • Place order
      • Place subscription
      • Sign up
      • Sign up newsletters
      • Birthday reward
      • Write review
      • Social activity
      • Google reviews
      • Fill out a survey
      • Visit website
      • Streak bonus challenge
      • Custom program
    • Redeeming programs
      • Discount program
      • Free gift program
      • Free shipping program
      • Coupon list at checkout
      • Redeem at checkout page
    • Rule engine
    • Referrals
      • Referral flow explained
    • Milestone
    • Advanced settings
      • Point Expiration
      • Refund points
      • Pending Points
      • Discount Combination
      • Channels for reward programs
    • Sandbox mode
  • MEMBERSHIP
    • Member exclusive deal
    • VIP Tiers
      • Tier Assessment
      • Tier Privileges
        • Exclusive products for VIPs
      • Automated notifications
    • Partner Tiers
  • EMBEDDED CONTENT
    • Loyalty landing page
      • Hero banner
      • How it works
      • Ways to earn
      • Ways to redeem
      • Rewards activity
      • Referral program
      • VIP Tier benefits
      • Sign-up banner
      • Loyalty Program FAQs
      • Coming soon teaser
      • My rewards
      • Create AI-Generated Icons for Loyalty Page
      • Loyalty page improvement 3/2025
    • Account page
      • Loyalty Dashboard
      • Rewards Redemption
      • Referral Management
    • Product page
      • Product referral
      • Point calculator
    • Checkout page
      • All discounts
      • Available rewards
      • Quick redeem
  • BRANDING
    • Widget design
    • Referrals
    • Sign up block
      • Display Sign up block
    • Customer login
    • Visit website popup
    • Reward reminder
  • ACTIVITIES
  • ANALYTICS
  • INTEGRATIONS
    • Theme Integration
    • Product reviews
      • Air Reviews
      • Judge.me
      • Yotpo
      • Fera Product Reviews
    • Chat Apps
      • Chatty
      • Gorgias
    • Email Marketing & SMS
      • Joy and Klaviyo
      • Joy and Sendlane
      • Joy and Drip
      • Joy and Mailchimp
      • Joy and Omnisend
      • Joy and PushOwl
    • Subscription
      • Joy Subscription
      • Shopify Subscription
      • Joy and Recharge Subscription
    • Inventory management
      • Avada Order Limits Quantity
    • Integrate with Shopify flow
      • Shopify Flow: Klaviyo and Joy Loyalty
      • Shopify Flow: Tydal and Joy Loyalty
      • Shopify Flow: Growave and Joy Loyalty
      • Shopify Flow: Loox and Joy Loyalty
      • Shopify Flow: Okendo and Joy Loyalty
      • Shopify Flow: Reviews.io and Joy Loyalty
      • Shopify Flow: Stamped.io and Joy Loyalty
      • Shopify Flow: Yotpo and Joy Loyalty
      • Shopify Flow: Store credit
      • Shopify Flow: Zigpoll and Joy Loyalty
  • TRANSLATIONS
  • NOTIFICATIONS
    • Automated notifications
    • Get started + Joy's Triggers
  • POS
    • Use Joy in POS workflow
    • Add Joy to Shopify POS
  • SETTINGS
    • General
      • Customer eligibility
      • Deeplink
      • Customer behavior settings
      • Custom point label
    • Color
      • Loyalty page button color
      • The art of crafting your loyalty page's
    • Email
    • Order
      • Add tags for orders and customers
    • In-app languages
    • Developers
      • Integrate the Joy Loyalty widget to Hydrogen
      • Manage tags
  • MIGRATION
    • Migration from Stamped to Joy Loyalty
    • Migration from Smile to Joy Loyalty
    • Migration from Rivo to Joy Loyalty
    • Migration from Appstleâ„  Loyalty & Rewards to Joy Loyalty
    • Migration from Loyalty Lion to Joy Loyalty
    • Migration from BON Loyalty to Joy Loyalty
    • Migration from Yotpo Loyalty to Joy Loyalty
    • Migrate Tiers
  • KNOWLEDGE HUB
    • FAQs
  • FAQs
    • The complete Joy Loyalty onboarding guide
    • How to setup earning rate on special occasion
    • Logged out but coupons still applied
    • Does manual point adjusting affect VIP tier status?
  • Privacy Policy
  • PRODUCT ROADMAP
    • Changelog
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On this page
  • What is "Write review" feature?
  • Why do you need this feature?
  • How to set up this feature
  • FAQs

Was this helpful?

  1. REWARD PROGRAMS
  2. Earning programs

Write review

Set up and manage the reviews rewards program

PreviousBirthday rewardNextSocial activity

Last updated 1 month ago

Was this helpful?

This feature is available for the Pro plan and above

What is "Write review" feature?

The Write Review feature is an engagement tool that rewards customers for submitting product reviews on your store. This feature integrates with various popular review apps to automatically award points or rewards when customers share their product experiences.

Why do you need this feature?

Encouraging customers to submit reviews is a great way to build trust and showcase user-generated content. By offering rewards for submitting a review, you can incentivize customers to share their feedback while growing your loyalty program. In this guide, we'll walk you through how to set up and manage the Review rewards program, making it easy for your customers to earn points for sharing their experience.

How to set up this feature

1

Get access to "Write review"

Choose Reward programs -> Earning programs -> Click Add rule -> Choose Write review

2

Choose review app

Select one review app to integrate with

See how to integrate with each of our supported review apps as below:

App
Post

Air Reviews

JudgeMe

Loox

Okendo

Tydal

Reviews.io

Stamped

Fera Reviews

Yotpo Reviews

Groware reviews

3

Set up "Write review"

a. For Shopify-flow-powered integrations

Rule information: Set up your review program information

  • Program name: Enter the name of the earning reward program

  • Description: Describe your program to resonate with your customers

Program rule: Follow the guide and click Create Shopify flow to activate automatic point rewards

b. For direct API-integrated review apps

Rule information: Set up your review program information

  • Program name: Enter the name of the earning reward program

  • Start date and End date: Define the activity duration for your program

Reward rule: Choose amount of points to reward customers for submitting reviews

Anti-cheat: Keep your program fair with these safeguards:

  • Minimum number of characters: Set minimum character count to control quality of your program

  • Set an earning points limit: Limit how often points can be earned

Remember to press Turn on to activate your anti-cheat protection

4

Save your changes and press Turn on Write review program

FAQs

Can I have an anti-cheat for Shopify-Flow-powered integration like with direct API integrations?

Unfortunately, we cannot control that. It depends on whether the trigger from the reviews app providing that mechanism or not.

Can I reward more if the review includes images or video?

Yes, you can. With direct API integration, we have an option for that and it is on Advanced plan.

However, with Shopify-Flow-powered integrations, it depends on the trigger include a variable for you to set the condition or not.

Joy and Air reviews
Joy and JudgeMe
Joy and Loox
Joy and Okendo
Joy and Tydal
Joy and Reviews.io
Joy and Stamped
Joy and Fera reviews
Joy and Yotpo reviews
Joy and Growave reviews