Write review
Set up and manage the reviews rewards program
What is "Write review" feature?
The Write Review feature is an engagement tool that rewards customers for submitting product reviews on your store. This feature integrates with various popular review apps to automatically award points or rewards when customers share their product experiences.
Why do you need this feature?
Encouraging customers to submit reviews is a great way to build trust and showcase user-generated content. By offering rewards for submitting a review, you can incentivize customers to share their feedback while growing your loyalty program. In this guide, we'll walk you through how to set up and manage the Review rewards program, making it easy for your customers to earn points for sharing their experience.
How to set up this feature
Choose review app
Select one review app to integrate with
See how to integrate with each of our supported review apps as below:
Air Reviews
JudgeMe
Loox
Okendo
Tydal
Reviews.io
Stamped
Fera Reviews
Yotpo Reviews
Groware reviews
Set up "Write review"
a. For Shopify-flow-powered integrations
Rule information: Set up your review program information
Program name: Enter the name of the earning reward program
Description: Describe your program to resonate with your customers
Program rule: Follow the guide and click Create Shopify flow to activate automatic point rewards
b. For direct API-integrated review apps
Rule information: Set up your review program information
Program name: Enter the name of the earning reward program
Start date and End date: Define the activity duration for your program
Reward rule: Choose amount of points to reward customers for submitting reviews
Anti-cheat: Keep your program fair with these safeguards:
Minimum number of characters: Set minimum character count to control quality of your program
Set an earning points limit: Limit how often points can be earned
Remember to press Turn on to activate your anti-cheat protection
Save your changes and press Turn on Write review program
FAQs
Can I have an anti-cheat for Shopify-Flow-powered integration like with direct API integrations?
Unfortunately, we cannot control that. It depends on whether the trigger from the reviews app providing that mechanism or not.
Can I reward more if the review includes images or video?
Yes, you can. With direct API integration, we have an option for that and it is on Advanced plan.
However, with Shopify-Flow-powered integrations, it depends on the trigger include a variable for you to set the condition or not.
Last updated
Was this helpful?