Write review

What is "Write review" feature?

The Write Review feature is an engagement tool that rewards customers for submitting product reviews on your store. This feature integrates with various popular review apps to automatically award points or rewards when customers share their product experiences.

Why do you need this feature?

Encouraging customers to submit reviews is a great way to build trust and showcase user-generated content. By offering rewards for submitting a review, you can incentivize customers to share their feedback while growing your loyalty program. In this guide, we'll walk you through how to set up and manage the Review rewards program, making it easy for your customers to earn points for sharing their experience.

How to set up this feature

1

Get access to "Write review"

Choose Reward programs -> Earning programs -> Click Add rule -> Choose Write review

2

Choose review app

Select one review app to integrate with

See how to integrate with each of our supported review apps as below:

App

Post

Klaviyo reviews

Joy and Klaviyo reviews

Air Reviews

Joy and Air reviews

JudgeMe

Joy and JudgeMe

Loox

Joy and Loox

Okendo

Joy and Okendo

Tydal

Joy and Tydal

Reviews.io

Joy and Reviews.io

Stamped

Joy and Stamped

Fera Reviews

Joy and Fera reviews

Yotpo Reviews

Joy and Yotpo reviews

Groware reviews

Joy and Growave reviews

Rocket reviews

Joy and Rocket reviews

3

Set up "Write review"

a. For Shopify-flow-powered integrations

Rule information: Set up your review program information

• Program name: Enter the name of the earning reward program

• Description: Describe your program to resonate with your customers

Program rule: Follow the guide and click Create Shopify flow to activate automatic point rewards

b. For direct API-integrated review apps

Rule information: Set up your review program information

• Program name: Enter the name of the earning reward program

• Start date and End date: Define the activity duration for your program

Reward rule: Choose amount of points to reward customers for submitting reviews

Anti-cheat: Keep your program fair with these safeguards:

• Minimum number of characters: Set minimum character count to control quality of your program

• Set an earning points limit: Limit how often points can be earned

Remember to press Turn on to activate your anti-cheat protection

4

Save your changes and press Turn on Write review program

FAQs

Can I have an anti-cheat for Shopify-Flow-powered integration like with direct API integrations?

Unfortunately, we cannot control that. It depends on whether the trigger from the reviews app providing that mechanism or not.

Can I reward more if the review includes images or video?

Yes, you can. With direct API integration, we have an option for that and it is on Advanced plan.

However, with Shopify-Flow-powered integrations, it depends on the trigger include a variable for you to set the condition or not.