# Shopify Flow: Reviews.io and Joy Loyalty

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This feature is available for **Essential, Advanced, and Ultimate**
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### Why do you need this workflow?

The workflow between Joy Loyalty and Yotpo is crucial for maximizing your brand's online presence by effortlessly showcasing customer reviews and star ratings across social media platforms and search engines. This not only helps increase your visibility but also builds trust with potential customers. Additionally, by rewarding customers with loyalty points for submitting reviews, you incentivize more engagement and valuable feedback. This integration fosters stronger customer relationships, drives higher levels of satisfaction, and ultimately contributes to the long-term growth and success of your business.

### How to create a workflow between Reviews.io and Joy Loyalty?

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**Access Shopify Flow and Create a New Workflow**

* You need to access Shopify Flow and create a new workflow. Here, you should choose Reviews.io as the trigger

<figure><img src="https://lh7-us.googleusercontent.com/G0gVLm2aYcURqrRX5u8ms8M1m5C-CNOSRY0Itvg8xsjwpTjJMJTYKya6Bb3SIiX3rl4M74GEu2ZQmCQgURhG6qbNiSuZKZNNhQRPMboXjJR6V7roDDIfVdbWtnFait4_xVzVEbgVvcf7GNgH" alt=""><figcaption></figcaption></figure>
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**Select Action**

* Select '**Action**'. Here, you should choose 'Joy loyalty' to automatically add points for the new review

![Select Action](https://lh7-us.googleusercontent.com/M5n0WbFVABt9xw619N4TInAnxe7l4zx5wvcMJErpKwYzthFtw6eXFI1qwNbrL8KiMyJDwcu2ayFBsOwRJa4naCZPvJal1RPagBLRCRe6FmkzMyA6dpDW2VSl6ZvSZBKg6gz1WRNIn5srySwF)
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### How to choose Review\.io as the review app in Write review program

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**Get access to "Write review"**

Choose **Reward programs** -> **Earning programs** -> Click **Add rule** -> Choose **Write review**

{% embed url="<https://app.arcade.software/share/c9DMIX6DEWk1n4Hbtg5Y>" %}
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**Choose review app**

**Select Review\.io** as the review app to integrate with

<figure><img src="https://1367962225-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FpAxc1paAgix94BNLrez8%2Fuploads%2Fgit-blob-da28603b64995b7e58bfe8064e9e9e11868c3088%2Fimage%20(439)%20(2).png?alt=media" alt=""><figcaption></figcaption></figure>
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Want to set up a 'Write Review' program for your customers? Click [here](https://help.joy.so/reward-programs/earning-programs/write-review) for details

And there you have it! You're all set to create a seamless workflow between Joy Loyalty and Revies.io

### Wrap up

Integrating Joy Loyalty with Yotpo enhances your brand's visibility by showcasing reviews across social media and search engines, while rewarding customers with loyalty points for their feedback. This seamless workflow encourages greater customer engagement, strengthens trust, and drives long-term loyalty, helping your business grow and thrive.