Customers

What is Customers?

Customers feature in Joy Wishlist allows you to track, analyze, and manage customers who interact with your wishlist functionality. This powerful tool gives you insights into customer behavior, wishlist activities, and purchasing patterns, helping you make data-driven decisions for your store.

Why use customer management?

Customer Management helps you:

• Track customer engagement with your wishlist feature
• Identify potential sales opportunities by seeing which products customers are interested in
• Understand shopping behavior between logged-in customers and guests
• Measure the effectiveness of your wishlist in driving sales

Understanding the customer table

Customers data table

Column	Description
Name	Customer's name
Email	Customer's email address
Wishlist items added	Number of items in the customer's wishlist
Total items paid	Number of orders made from wishlist items
Revenue	Total revenue generated from wishlist conversions
Actions	Options to manage each customer

Filtering and Sorting customers

Using Filters

Click the Filter button to access additional filtering options:

• Select "Has orders" to view customers who have purchased from their wishlist
• Select "No orders" to find customers who haven't yet converted

Searching for Specific Customers

Use the Search bar to find specific customers by:

• Name
• Email address

Sorting the Customer list

Click the Sort button to order your customer list by:

• Wishlist items added (Ascending or Descending)
• Total items paid (Ascending or Descending)
• Revenue (Ascending or Descending)

Export customer wishlists

Export your wishlist customers — and the exact products they saved — as a CSV file. Use it to power retargeting campaigns (price-drop, back-in-stock, reminders) in tools like Omnisend, Klaviyo, Mailchimp, or Shopify Email.

Step 1: Open the export window

• On the Customers page, click Export CSV in the top-right corner.
• The Export customer wishlists window opens.

Step 2: Choose the date range

Under Date range, pick which wishlist activity to include:

• All time, Last 7 days, Last 30 days (default), or Custom range.
• For Custom range, choose a Start date and End date (the end date must be on or after the start date).

Step 3: Choose customer type and scope

• Customer type — All types, Guest, or Signed-in.
• Scope — All customers, or Selected customers only (tick rows in the customer table first to enable this option).

Step 4: Set the recipient email

• Send report to is pre-filled with your store email — change it to send the file to a teammate.
• The CSV file will be emailed to this address when it's ready.

Step 5: Review the file preview

The File preview shows the columns your file will contain, with one row per wishlisted product (a customer with 5 saved products appears on 5 rows):

Column	Description
Email	Customer's email address
Customer name	Customer's name
Product title	Title of the wishlisted product
Variant	Product variant (blank if the product has no variants)
Price	Product price
Product URL	Link to the product
Wishlist added date	When the product was added to the wishlist

Step 6: Export and download your file

• Click Export. A confirmation appears — the file is generated in the background, so you can close the window and keep working.
• When it's ready, you'll receive an email from AVADA (subject "Export List Customers") with a download link.
• Click the link to download joy-wishlist-customers-YYYY-MM-DD.csv.