# Welcome

You can find everything you need to create rewarding loyalty programs, from points and rewards to VIP tiers that boost customer retention.

{% hint style="info" %}
**New to Joy?** Start with the [Quick Start guide](https://help.joy.so/quick-start) to launch your first loyalty program in minutes — or chat with [Joy AI Agent](https://help.joy.so/joy-ai) to get instant answers.
{% endhint %}

{% hint style="success" %}
Curious how top brands achieve **98.5% MoM Sales Growth** with loyalty programs?

Discover how Joy helps brands like **Allbirds** turn one-time buyers into devoted fans. Book a demo to see our enterprise-grade features and solutions for lasting customer relationships.

:point\_right:[**Book your demo**](https://joy.so/book-demo/?utm_source=joy\&utm_medium=userguide\&utm_campaign=homepage)
{% endhint %}

### 🚀 Get Started

<table data-view="cards"><thead><tr><th></th><th></th><th data-hidden data-card-target data-type="content-ref"></th><th data-hidden data-card-cover data-type="image">Cover</th></tr></thead><tbody><tr><td><p><strong>Quick Start</strong></p><p>Launch your first loyalty program in minutes.</p></td><td></td><td><a href="quick-start">quick-start</a></td><td><a href="https://1367962225-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FpAxc1paAgix94BNLrez8%2Fuploads%2Fgit-blob-cf0f292879ca2ce733a009bc4a8edbf20d8f348b%2Fquick-start.png?alt=media">quick-start.png</a></td></tr><tr><td><p><strong>Joy AI Agent</strong></p><p>Ask Joy's AI assistant for instant answers and setup guidance.</p></td><td></td><td><a href="joy-ai">joy-ai</a></td><td><a href="https://1367962225-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FpAxc1paAgix94BNLrez8%2Fuploads%2Fgit-blob-d33122020462c47414314912ef20deb1ebfd1cd1%2Fjoy-ai-agent.png?alt=media">joy-ai-agent.png</a></td></tr><tr><td><p><strong>Onboarding Guide</strong></p><p>The complete walkthrough for new merchants.</p></td><td></td><td><a href="faqs/the-complete-joy-loyalty-onboarding-guide">the-complete-joy-loyalty-onboarding-guide</a></td><td><a href="https://1367962225-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FpAxc1paAgix94BNLrez8%2Fuploads%2Fgit-blob-ec6380d39bd742bc94b393e5c7fde8a00413a571%2Fonboarding-guide.png?alt=media">onboarding-guide.png</a></td></tr></tbody></table>

### ⭐ Core Features

<table data-view="cards"><thead><tr><th></th><th></th><th data-hidden data-card-target data-type="content-ref"></th><th data-hidden data-card-cover data-type="image">Cover</th></tr></thead><tbody><tr><td><p><strong>Reward Programs</strong></p><p>Reward customer purchases with point-based programs, milestones, and referrals.</p></td><td></td><td><a href="reward-programs">reward-programs</a></td><td><a href="https://1367962225-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FpAxc1paAgix94BNLrez8%2Fuploads%2Fgit-blob-0e52866649fd9d2a981e54f29907f95743c1af72%2Freward-programs.png?alt=media">reward-programs.png</a></td></tr><tr><td><p><strong>Membership</strong></p><p>Encourage loyalty through VIP tiers and membership subscriptions.</p></td><td></td><td><a href="membership">membership</a></td><td><a href="https://1367962225-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FpAxc1paAgix94BNLrez8%2Fuploads%2Fgit-blob-ddf7ce808eda39f2955764a6f88e24ed8a3e1b73%2Fmembership.png?alt=media">membership.png</a></td></tr><tr><td><p><strong>Customers</strong></p><p>Manage your members, segments, wallet passes, and birthdays.</p></td><td></td><td><a href="customers">customers</a></td><td><a href="https://1367962225-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FpAxc1paAgix94BNLrez8%2Fuploads%2Fgit-blob-37e9bbe2aa5b608dbc99a1c45a86322fdc8e2af0%2Fcustomers.png?alt=media">customers.png</a></td></tr><tr><td><p><strong>Activities</strong></p><p>Track and manage customer interactions in your store.</p></td><td></td><td><a href="activities">activities</a></td><td><a href="https://1367962225-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FpAxc1paAgix94BNLrez8%2Fuploads%2Fgit-blob-1ed2d3ca9690df8be7ca10f29dd3617e9ffa6ae2%2Factivities.png?alt=media">activities.png</a></td></tr></tbody></table>

### 🎨 Customize

<table data-view="cards"><thead><tr><th></th><th></th><th data-hidden data-card-target data-type="content-ref"></th><th data-hidden data-card-cover data-type="image">Cover</th></tr></thead><tbody><tr><td><p><strong>Branding</strong></p><p>Design your loyalty widget and on-site elements to match your brand.</p></td><td></td><td><a href="on-site-content/branding">branding</a></td><td><a href="https://1367962225-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FpAxc1paAgix94BNLrez8%2Fuploads%2Fgit-blob-e6b29de0885f86ff1e153812faf64ba53a5a18aa%2Fbranding.png?alt=media">branding.png</a></td></tr><tr><td><p><strong>Loyalty Landing Page</strong></p><p>Fully customize the loyalty program landing page.</p></td><td></td><td><a href="on-site-content/loyalty-landing-page">loyalty-landing-page</a></td><td><a href="https://1367962225-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FpAxc1paAgix94BNLrez8%2Fuploads%2Fgit-blob-3e3bf3a9521855d92880a3215991dbdc2473eb00%2Floyalty-landing-page.png?alt=media">loyalty-landing-page.png</a></td></tr><tr><td><p><strong>Notifications</strong></p><p>Set up emails and push notifications for loyalty events.</p></td><td></td><td><a href="notifications">notifications</a></td><td><a href="https://1367962225-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FpAxc1paAgix94BNLrez8%2Fuploads%2Fgit-blob-f9a95abdd0afdce9dd2a45865723d13c864246b3%2Fnotifications.png?alt=media">notifications.png</a></td></tr></tbody></table>

### ⚙️ Operate

<table data-view="cards"><thead><tr><th></th><th></th><th data-hidden data-card-target data-type="content-ref"></th><th data-hidden data-card-cover data-type="image">Cover</th></tr></thead><tbody><tr><td><p><strong>Analytics</strong></p><p>Analyze assisted orders, redemption rates, and member performance.</p></td><td></td><td><a href="analytics">analytics</a></td><td><a href="https://1367962225-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FpAxc1paAgix94BNLrez8%2Fuploads%2Fgit-blob-0362436b3067e00bb6efeb40c6a1addbb8b156c6%2Fanalytics.png?alt=media">analytics.png</a></td></tr><tr><td><p><strong>Settings</strong></p><p>Configure program behavior, email sender, developer tools, and more.</p></td><td></td><td><a href="settings">settings</a></td><td><a href="https://1367962225-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FpAxc1paAgix94BNLrez8%2Fuploads%2Fgit-blob-4588b8da2f0cb41ea161f787e8b0bc98cedcdf17%2Fsettings.png?alt=media">settings.png</a></td></tr><tr><td><p><strong>POS</strong></p><p>Enable in-store customers to earn and redeem loyalty points.</p></td><td></td><td><a href="pos">pos</a></td><td><a href="https://1367962225-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FpAxc1paAgix94BNLrez8%2Fuploads%2Fgit-blob-826c145f0e7dfbe766ab2148d64d2e71c0565b41%2Fpos.png?alt=media">pos.png</a></td></tr><tr><td><p><strong>Integrations</strong></p><p>Connect Klaviyo, Judge.me, Shopify Flow, and 30+ apps.</p></td><td></td><td><a href="integrations">integrations</a></td><td><a href="https://1367962225-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FpAxc1paAgix94BNLrez8%2Fuploads%2Fgit-blob-438460ee5cb3941c4b47fecdecd377754db80aea%2Fintegrations.png?alt=media">integrations.png</a></td></tr></tbody></table>

### 📚 Resources

<table data-view="cards"><thead><tr><th></th><th data-hidden data-card-target data-type="content-ref"></th><th data-hidden data-card-cover data-type="image">Cover</th></tr></thead><tbody><tr><td><strong>Product Roadmap</strong></td><td><a href="product-roadmap/joy-loyaltys-roadmap">joy-loyaltys-roadmap</a></td><td><a href="https://1367962225-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FpAxc1paAgix94BNLrez8%2Fuploads%2Fgit-blob-11d89b5a5d615e51c80b26dfe0049802d5cc12b7%2Fproduct-roadmap.png?alt=media">product-roadmap.png</a></td></tr><tr><td><strong>Changelog</strong></td><td><a href="product-roadmap/changelog">changelog</a></td><td><a href="https://1367962225-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FpAxc1paAgix94BNLrez8%2Fuploads%2Fgit-blob-9b1b1dec8e64cabe9795cab4a4cfe8c9f2e56772%2Fchangelog.png?alt=media">changelog.png</a></td></tr><tr><td><strong>FAQs</strong></td><td><a href="faqs/faqs">faqs</a></td><td><a href="https://1367962225-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FpAxc1paAgix94BNLrez8%2Fuploads%2Fgit-blob-d9dafbc1f3e9e10fb07d81c11d05cdd09ee94e0d%2Ffaqs.png?alt=media">faqs.png</a></td></tr><tr><td><strong>Migration</strong></td><td><a href="migration">migration</a></td><td><a href="https://1367962225-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FpAxc1paAgix94BNLrez8%2Fuploads%2Fgit-blob-54c17626f736028f163e867ab60c4884fe82071d%2Fmigration.png?alt=media">migration.png</a></td></tr><tr><td><strong>Privacy Policy</strong></td><td><a href="policies/privacy-policy">privacy-policy</a></td><td><a href="https://1367962225-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FpAxc1paAgix94BNLrez8%2Fuploads%2Fgit-blob-75a429e8e32e363f3f112c8b28b64958c5a629fa%2Fprivacy-policy.png?alt=media">privacy-policy.png</a></td></tr></tbody></table>