Migration to Joy Loyalty

Transitioning to a new loyalty program can be tough, but Joy Loyalty simplifies the process. This guide helps you transfer customer data seamlessly, ensuring uninterrupted loyalty rewards.

Who can use Migration?

This feature is available for: Professional, Advanced and Enterprise plans.

Introduction

Migrating your customer data to Joy Loyalty allows you to transition seamlessly from your existing loyalty program without losing any essential information. We support data migration from a wide variety of platforms, making the process smooth and efficient. Whether you're moving from an app like Smile, Rivo, Yotpo, or others, our step-by-step guides will walk you through the entire process.

Which Customer Data Can Joy Migrate?

When migrating to Joy Loyalty, we support the following customer data:

Customer Name: All customer names will be transferred exactly as they appear in your current system, ensuring personalization remains intact.
VIP Tier: Any customer tier data, including VIP statuses, will be migrated over, preserving the current status of your loyalty members and their progress.
Birth Date: Keep all customer birth dates for special rewards and birthday campaigns. This data is crucial for maintaining personalized customer interactions.
Email: Customer emails will be migrated to maintain the core communication channel between you and your customers. This ensures continued engagement and smooth identification in your loyalty program.
Customer Status: Each customer's current status will be transferred accurately, whether they are a member, guest, or have left the program. This ensures proper tracking and classification of your customers within the loyalty program.
Point Balance: All point balances will be migrated seamlessly, preserving each customer’s accumulated points for future redemptions and rewards. No progress will be lost during the transfer.
Phone: Customer phone numbers will be migrated to maintain essential contact details.

By migrating this data, you ensure your customers’ loyalty profiles remain accurate and up-to-date, allowing you to continue offering rewards without disruption.

Choose a Migration Guide

Depending on the app you’re currently using for your loyalty program, you can select the appropriate migration guide from the options below. Each guide provides a step-by-step process to ensure a successful transfer of your data.

Migrating from Another Shopify App?

If you're currently using a loyalty app not listed above or a custom Shopify solution, don’t worry—we’ve got you covered! We provide personalized support for migrations from any Shopify app. 👉 Simply contact our customer support team, and our experts will guide you through the migration process to ensure everything runs smoothly and no data is lost during the transfer.

Overall

Migrating to Joy Loyalty is a strategic step to enhance customer retention and loyalty. With support for various customer data, including names, VIP tiers, birth dates, and email addresses, you’ll be able to continue your loyalty program with minimal downtime. Joy Loyalty’s migration tools and guides make this process hassle-free, ensuring that your customers’ loyalty data is preserved and operational, enabling you to continue rewarding them immediately.

By following our detailed migration guides and leveraging our expert support team, you can transfer your loyalty program from any platform to Joy Loyalty with confidence. Ready to get started? Choose your migration guide above or contact our support team for personalized assistance!