# Redeem at checkout page

{% hint style="info" %}
This feature is available for **Ultimate** plans and Shopify Plus for [Checkout Extensibility](https://www.shopify.com/plus/upgrading-to-checkout-extensibility)

If you wish to use this block on the **Advanced** plan, please [**contact our sales team**](https://joy.so/book-demo/?utm_source=joy\&utm_medium=ug_\&utm_campaign=userguide_leads)**!**
{% endhint %}

### What is Redeem at checkout page?

Redeem at checkout page is a Shopify Plus feature that lets customers apply rewards, discounts, or loyalty points directly at checkout. This seamless experience enhances convenience, boosts satisfaction, and encourages repeat purchases—all without leaving the checkout page.

### Why does Redeem at checkout page matter?

Redeem at checkout page enhances the shopping experience by making it easy for customers to apply rewards without leaving checkout. This reduces friction, increases conversion rates, and strengthens customer loyalty. A smooth redemption process also encourages repeat purchases, helping Shopify Plus merchants maximize engagement and sales.

### How to set up

{% stepper %}
{% step %}
Click "**Reward programs**" in the navigation bar, then choose "**Redeem programs**". Choose any discount program.

<figure><img src="/files/PDjWmkNHJVwBYo15FxfE" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}
Enable the "**Redeem at checkout page**" feature in the Redeem value section

<figure><img src="/files/pLrpFu9DQtO4yXlxGM96" alt=""><figcaption></figcaption></figure>
{% endstep %}
{% endstepper %}

#### Operation Mechanism:

Customers can redeem points directly at checkout, converting them into a temporary discount code. If they complete the purchase, the code is applied. If they change their mind, they can cancel it, and the points will be refunded instantly.

You can view the animated image below to understand better.

<figure><img src="/files/XHhiHTFlqcC2tcm6GGwY" alt=""><figcaption></figcaption></figure>

### Overall

Enabling the "Redeem at Checkout" feature significantly improves the customer experience by allowing them to apply rewards directly at the checkout page. This streamlined process encourages customer loyalty and satisfaction.

### FAQs

#### Can we dynamically translate content in this checkout UI block by IP or browser language?

Unfortunately, we cannot. This is due to Shopify's limit with the [Checkout UI](https://shopify.dev/docs/api/checkout-ui-extensions) extensions. We can have input in the Theme Editor to change the default translation language to one main language at the checkout only, unlike the loyalty page and widget. Hopefully, in the future, Shopify will support i18n for this.


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