Sign up block
Learn how to add a loyalty program sign-up popup to your Shopify thank you page using Joy to convert one-time customers into loyal members.
What is this feature?
The Thank You page sign-up block is a block that displays a loyalty program enrollment invitation on your Shopify Thank You page. This block appears right after customers complete their purchase. It's designed to convert one-time buyers into loyalty program members by offering them immediate value and future benefits.
Why you should use this feature
The Thank You page represents a crucial moment in the customer journey where satisfaction levels are typically at their highest. By strategically placing a loyalty program signup at this touchpoint, you can significantly increase enrollment rates compared to other placement locations.
Set up the Sign-up block in Thank you page
Setting up your Thank You page popup involves accessing Shopify's theme customization area and adding Joy's signup component.
Access your Shopify Thank You page editor
From your Joy dashboard, navigate to On-site content
Select Thank you page from the menu options
Click Set Up to be redirected to your Shopify Thank You page editor
You'll be taken directly to the Shopify theme customization interface, where you can modify your Thank You page
Add the Joy signup block
In the Shopify theme editor, look for the Add block button or Apps section
Click Add block to open the available block options
Search for and select Joy: Sign up block from the list of available apps
The signup block will be added to your Thank You page layout
FAQs
Q: Will the popup slow down my Thank You page loading time?
A: No, Joy's signup block is optimized for fast loading and won't significantly impact your page speed. The component loads asynchronously to maintain optimal performance.
Q: Can I customize the appearance of the signup popup to match my brand?
A: Yes, you can customize colors, fonts, and messaging through the Joy dashboard and Shopify theme editor to ensure the popup aligns with your brand design.
Q: What happens if a customer is already a loyalty program member?
A: The system automatically detects existing members and won't show the signup popup to avoid redundant messaging. Instead, they may see a different message thanking them for their loyalty.
Q: Can I track how many customers sign up through the Thank You page popup?
A: Yes, Joy provides analytics showing signup sources, including Thank You page conversions, so you can measure the effectiveness of this placement.
Q: Is it possible to A/B test different signup incentives on the Thank You page?
A: While Joy doesn't have built-in A/B testing for the Thank You page popup, you can manually test different incentive amounts and messages by changing them periodically and monitoring signup rates.
Q: Will the popup appear on mobile devices?
A: Yes, the Joy signup block is fully responsive
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