Channels for reward programs

Configure earning and redeeming points in various sales channels

The POS channel is available from the Pro + POS plan above.

Introduction

The Joy Loyalty Program offers customizable options for earning and redeeming points across online and POS channels. This guide details how to configure these settings to fit your business needs. Each program has its own settings for channel selection, ensuring precise customization.

Channels for earning programs

In the Place order program, you can find the Sale channels setting with 3 options: Online store only, Online store & POS, and POS only.

Channels for redeeming programs

In the redeeming programs section, you can adjust settings related to the discount amount and discount percentage. Changes made to these settings will only affect newly created coupon codes.