Changelog
Joy loyalty program changelog
Last updated
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Joy loyalty program changelog
Last updated
Was this helpful?
Added device-specific display settings for instant , allowing merchants to control visibility on desktop vs mobile devices.
Added custom CTA link field for referral discount popups, allowing merchants to redirect referred customers to specific landing pages.
Removed restriction on using multiple auto discounts of the same type within a single VIP tier, aligning with Shopify's increased limits.
Added ability to sync historical order data for VIP tier calculations with start dates predating Joy installation, with one-time sync limitation.
Added variant-specific selection capability for gift rewards in VIP , enabling precise control over gift offerings.
Expanded n to include configurable event triggers with detailed properties, enabling sophisticated loyalty-based email automation.
Added tier-based targeting for exclusive deals, allowing merchants to restrict offers to specific VIP tier levels.
Implemented automatic icon synchronization between and Ways to Redeem blocks for improved visual consistency.
Added dedicated with separate tier management, perks configuration, and customer account integration.
Enabled checkout extension features for Advanced plan merchants through dev zone configuration, removing the Enterprise plan requirement.
Replaced static quickstart with an intelligent, store-size-based checklist that provides personalized guidance for faster loyalty program setup.
Show the expired/used coupon list on the loyalty widget.
Referral program discount can now be set up with a discount combination.
Show promoted actions on the home page: assisted orders, reviews, approvals requests, referral activities, etc.
Improve the Hero banner block's content with rich text input.
Allow customers to launch the VIP tier based on the amount spent of past orders.
Improve the billing usage fee UI to reflect better.
Customers can claim their birthday manually during X time around their birthday instead of right on the date. Giving customers a better way to enjoy their birthday time.
Search bar for programs page.
Improve auto-suggest for integrations
Customer tags are not taken into consideration for the storefront point calculator to check widget visibility
Showing the wrong applied products for the coupon in the widget.
The point calculator in the checkout page needs to reflect the coupon applied.
Enhanced earning program UI/UX
Implemented tier-based referral rewards
Integrated Shopify Flow triggers and actions
Improved referral link formatting
Added customer exclusion by Shopify tags for excluding orders from 3rd party marketplaces like TikTokShop, Ebay, etc, from joining programs.
Added "Redeem All Points" quick action to save.
Enabled merchant control for coupon redemption revocation
Added 30-day point expiration trigger for Shopify Flow
Enabled metafield-to-customer field syncing: If you store birthdays on a customer's metafield data, you can now sync it back to Joy.
Improved coupon disabled state handling in cart: Coupons that are currently used inside aan ctive cart would be shown as disabled on our app widget. Previously, we would only disable them once they were used to place orders.
Fixed various UI and functionality issues
Integrated Chatty Live chat with loyalty program FAQs export. You can export FAQs from Joy loyalty program as data sources to the Chatty AI chatbot.
Enhanced checkout redemption with "redeem all" button
Added discount code variables to Flow triggers.
Added gift card order exclusion.
Enhanced color picker with palette history
Improved email notification design with a more modern design.
Enhanced analytics filter with date range options
Improved customer profile with VIP tier progress tracking: showing VIP tier amount spent, VIP tier point earned, and a progress bar tracking the state.
Enhanced pricing page with calculator and usage fee history.
Enhanced birthday perks with configurable date intervals
Added sold-out product notifications
Enhanced point adjustment controls with notes
Added location-based discount reward programs
Enhanced customer segmentation with engagement tracking
Fixed checkout sign-up block visibility
Improved legacy customer referral handling
Enhanced collection and order-based point calculation
Improved coupon rule display and expiration notifications
Fixed DeepLink behavior and UI issues
Added Buy X Get Y and quantity-based discount schemes
Integrated LINE as a referral channel
Added Drip email marketing integration
Enhanced Sign-up and Referral blocks in Customer Account Page
Integrated Google Wallet QR code generation
Improved dynamic discount logic and POS compatibility
Fixed auto-discount bugs and metafield syncing
Added App Bridge v4 and embedded content enhancements
Integrated Mailchimp and Omnisend for email marketing and segmentation
Enhanced Loyalty Page flexibility and rule engine pause logic
Added customizable image upload for rewards and review activities
Released visit website streak rewards and proactive reminder tools
Upgraded loyalty widget to version 3 with flat UI design
Added item quantity and exclusive deal limit conditions
Enhanced Birthday reward and tier assessment logic
Added Point Calculator customization and REST API upgrades
Integrated Joy Loyalty with PushOwl
Fixed referral logic, webhook errors, and multilingual translation issues
Enhanced widget performance and customer tier syncing
Added POS-only point settings and metafield import support
Enabled birthday reminders, special deal tweaks, and reward stacking
Integrated Joy with Smax and Klaviyo OAuth
Enhanced VIP tier UI, referral anti-cheat, and DevZone tools
Released Survey Reward full version
Enhanced VIP Tier auto-promotion/demotion by spending
Improved checkout redemption UX
Separated auto-discount for VIP privileges
Enhanced notification controls and tier name visibility on POS
Added Birthday reward notice, reward exclusion by tag, and new translation options
Released Survey Reward MVP
Enhanced widget currency and phone sync
Improved POS logic and translation
Enhanced auto-discount logic, tier management, and guest handling
Improved onboarding, in-app messaging, and perk previewing
Fixed cancel order refund logic
Enhanced storefront and admin widget experience
Added exclusive deals and multi-language translation
Improved integration sync, discount eligibility, and customer feedback
Released Google Reviews and WhatsApp reward features
Enhanced guest point handling and privilege access
Released Widget Increment 1 + F phase
Added assisted revenue highlighting on dashboard
Enhanced VIP Tier setup UI/UX
Improved member status logic and Rule Engine milestones
Fixed product display, point calculation, and admin control issues
Released VIP Tier block and Rule Engine v1
Enhanced widget translation and admin settings
Improved import customer UX
Fixed review visibility, popup triggers, and birthday reward logic
Added API endpoints for OneMobile integration
Enhanced embedded content, social icon design, and accessibility
Fixed pagination, reward APIs, and loyalty icon update issues
Added official Judge.me integration
Enhanced widget loading and admin translation
Released new widget components: Home, Redeem, Rewards
Added auto-popup reminder and weekly email reports
Improved reward logic, subscription settings, and trial limits
Released data export commands and login messaging
Enhanced loyalty rule engine with milestone tracking and survey tools
Upgraded Joy to Polaris v12
Enhanced customer info display and order logic
Improved widget and program UI
Added Combine Discount feature
Updated node and Vite tooling
Fixed signup point duplication, integration toggles, and review program logic
Enhanced dashboard, login detection, and checkout extensions
Updated to Shopify API version 2023-10
Fixed syncing, tier updates, and reward logic bugs
Optimized Klaviyo bulk import and BFS feedback handling
Added settings edit warnings
Enhanced VIP tier manual update flow
Improved REST API and open API documentation
Enhanced reward point import and admin tools
Released Black Friday Season features: onboarding, reward programs, analytics
Enhanced referral logic and translation
Rebuilt VIP tier logic using Firestore aggregation
Improved customer syncing and Klaviyo integration
Added new dashboard sections, in-app branding, and notifications
Added built-in translation support and notification improvements
Fixed birthday rewards, POS integration, VIP tier assignment, and weekly report timeout issues
Enhanced notification history and responsive design for popups
Enhanced customer management in admin
Fixed file validation and branding save issues
Refactored reward program structure
Added email notification history
Improved referral feature and popup preview
Enhanced mobile view behavior
Updated OS 2.0 Loyalty Page (Sprint 1)
Fixed sign-up widget visibility for logged-in users
Enhanced free gift logic and UI feedback
Added plan-based feature restrictions (Free, Pro, Enterprise)
Improved Klaviyo syncing and reward visibility
Enhanced branding performance with React.lazy
Fixed mail unsubscribe, widget display, and review reward tracking issues
Enhanced translations and pricing page
Improved onboarding experience
Added customer file import storage
Enabled custom voucher redemption by points
Separated VIP tier auto-discount for different sites
Added point calculator selector setting
Fixed notification screen load error
Enhanced customer page UI and analytics export
Added mobile widget settings
Integrated checkout redemption
Fixed font, payload size, metafield creation, and weekly report issues
Added Google Fonts control options
Enhanced metafield syncing and customer activity logging
Added activity table filters
Enabled Shopify customer tagging
Fixed newsletter sign-up points display
Corrected multi-discount order pricing
Fixed popup close button UI
Separated point balance into available and pending
Added app status dashboard display
Fixed SSO account creation login recognition
Updated Klaviyo integration guide
Added discount combination setting
Enabled custom SMTP configuration (e.g., Amazon SES)
Added auto-popup page exclusion setting
Fixed theme setting toggle and import button state
Migrated to @avada/core library
Added widget login link setting
Enhanced popup auto-close and speed audit checks
Improved onboarding UX and fixed translation bugs
Enhanced reward logic and fixed miscounting issues
Released updated milestone reward logic
Moved "Enable App" from dashboard to settings
Added point deduction action in Shopify Flow
Fixed multiple customer onboarding flow bugs
Enhanced VIP Tier, onboarding, and integrations UI
Improved sign-up rewards logic for pre-installation
Fixed referral activity errors and point calculation duplication
Enhanced translation, dashboard UX, and reward popup triggers
Added meta fields, translation fixes, and tier improvements
Fixed signup logic and cart/variant image handling
Added guest tier display and birthday filter support
Released notification preview/test features
Enhanced custom conditions logic for place orders
Enhanced VIP Tier logic for Place Order program
Fixed frontend display beyond limit cases
Corrected zero tier point assignment
Added multiple Place Order program support
Added per-item point calculator in cart
Enabled multi-variant Free Product support
Added product limit cap in Place Order program
Fixed specific product change logic
Updated to Shopify API 2023-01
Optimized large store bulk sync
Added Joy metafields to Shopify customer admin
Released Joy REST API
Added referral activity approval action
Enhanced Klaviyo sync speed
Fixed tier point accumulation and cycle date issues
Switched to GDPR-compliant Bunny Fonts
Fixed point duplication, referral focus, and popup visibility issues
Added earn time-based point deduction setting
Introduced milestone reward logic
Implemented Shopify Functions for Free Product redemptions
Enhanced coupon status customization
Combined Place Order condition with VIP Tier logic
Improved referral and signup popup design
Released Loyalty Reward Page v1
Added product/collection conditions to VIP discounts
Finalized Joy branding editor
Unified JSX components across script tags
Added terms and conditions popup
Enabled priority setting and multi-Place Order programs
Updated earn point logic based on fulfillment status
Integrated Loox & Stamped with Shopify Flow
Added checkout page point calculator
Added customer count grid display
Added redemption report
Enabled notification footer customization
Fixed duplicate point history, VIP Tier bugs, and sync issues
Enhanced notification editor CSS and preview
Improved customer search functionality
Updated date formats
Added referral link auto-popup
Added customer deletion function
Fixed exported customer file import issues
Fixed referral flow login status
Fixed VIP Tier email display
Added Activity tab referral tracking
Finalized branding editor updates
Added customer points reset button
Enabled earn/redeem program reordering
Added birthday program management
Added Shopify Markets condition logic support
Updated to Shopify API 2022-10
Fixed monthly order limit reset issue
Switched to integer-based point system
Fixed variant switch point calculator issues
Fixed unsaved branding changes
Fixed product refund condition point calculation
Added past customer exclusion from sign-up rewards
Fixed order editing point change issues
Added coupon expiration info at redemption
Fixed Free plan referral disablement
Optimized for Shopify mobile app (Built for Shopify)
Fixed production expiration display
Enhanced widget content sorting
Added Google Analytics tracking
Fixed social earn actions (like, follow)
Fixed Facebook Like point calculation without sign-up reward
Fixed integration page layout bug
Fixed vendor POS Place Order earn logic
Enhanced admin app performance
Added referral popup translation
Enhanced email notification preview
Updated referral URL to use joy_hash
Added header and link to floating button
Enhanced redemption notification and history
Fixed missing orders/create hook
Fixed sender name persistence after reload
Added program title with guide link
Added pre-installed customer points earning control
Removed Asset API usage
Fixed referral email discount issues
Fixed broken referral URL setting
Fixed multiple point calculation bugs
Fixed customer search
Fixed VIP Tier point filter issue
Completed VIP Tier launch regression testing
Fixed refunded order point deduction
Added admin weekly report
Fixed Activity page review display
Fixed referral email logic
Fixed review point limit functionality
Fixed integration menu hover issue
Enhanced 404 redirects for SEO
Fixed zero subtotal negative points issue
Added theme change auto-republish
Fixed Place Order program condition input
Fixed multiple VIP Tiers display bug
Fixed notification template image upload
Fixed sales redeemed order total calculation
Integrated Fera product reviews
Released VIP Tier program for customer segmentation
Minimized Joy widget close button
Integrated Shopify Flow for loyalty automation
Enhanced onboarding experience
Optimized performance and removed outdated tasks
Added Joy-generated revenue tracking
Fixed Joy widget hover color styling
Enhanced VIP Tier logic
Added ability to sync and from loyalty program participation, with automatic updates when segment membership changes.
Added customer product selection capability to rewards, allowing merchants to offer choice-based gifts rather than pre-determined product rewards only.
Added customizable redirect settings for the "" action to help merchants maintain shopping flow and potentially increase average order value.
Redesigned section in the loyalty widget to separate active coupons from used/expired ones for better customer usability.
Added "Custom trigger" option to that creates clickable, non-point-awarding items in the Ways to Earn section.
AI suggestion for the settings.
Integration announcement with app
Deepen the integration with by providing triggering events.
Improve loyalty page experience with a more consistent , which helps you craft widgets and loyalty page with your brand's color palette consistently.
Update the Shopify POS UI version to to ensure compatibility with the Shopify POS device.
Allow merchants to exclude . This B2B feature is available to Shopify Plus customers.
Added to let you test your loyalty program with designated test accounts without awarding points to regular customers.
Added an AI-powered loyalty page icon generator. See for more.
Updated Shopify POS UI to for enhanced device support. You may need the latest POS app version to get the support.
Added customer VIP tier Shopify tagging synchronization: You can use this to target in an app, which works on customer tags.
Integrated via Shopify Flow. See for more.
Enhanced loyalty page with improved design, caching, and state toggles. See for more.
Integrated Gorgias for loyalty info in tickets and customer pages. See for more.
Added and to review program integrations. You can use this integration via Shopify flow and then earn the review program to show to customers.
Added custom order tags for Joy-assisted sales tracking. See for more.
Enhanced embedded content icon customization UX with utilities: removed image background, browse images from Shopify files. See also in
Integrated for customer loyalty data sync
Added subscription rewards integration
Added AI-generated FAQs based on program settings. See for more.
Released the program
