Changelog
Joy loyalty program changelog for merchants who wants a regularly-updated product.
Changelog
Joy loyalty program changelog for merchants who want a regularly updated product. We think that constant development and improvement is the way to achieve an excellent result.
[1.192] - 2026-01
Instagram Comment Rewards
Merchants in fashion and lifestyle need organic social engagement to boost brand awareness. Running ads is expensive with diminishing returns. Now customers can earn points by commenting on Instagram posts - creating natural interaction that helps posts go viral. Includes keyword filtering to reward specific answers or avoid spam, plus auto-reply and DM notifications to acknowledge engagement.
Submit Receipt Program
Not all purchases happen online. Customers shopping at physical locations or partner stores can now submit receipts to earn points, helping merchants reward and convert offline customers into loyal program members.
Loyalty Note
Ideas pop up while setting up programs - a campaign to launch, a widget tweak to make. Instead of switching to external tools, merchants now have a built-in notebook with rich text and todo lists right inside Joy.
Other Improvements
Place order program now supports store credit rewards as a direct cashback alternative to points
Widget popup behavior is now configurable after customers close it, preventing unwanted repeat appearances
[1.191] - 2025-12
FIFO Point Expiration
Traditional expiration rules wipe all points at once - frustrating for customers who just earned new points. FIFO (First In, First Out) expires points in the order they were earned, so recent activity is always protected. Available on Advanced plan and above.
Milestone Rewards - Customer’s Choice
Auto-granted rewards can feel invisible. Now customers can pick their own reward when reaching milestones, creating memorable moments that strengthen emotional connection to the program.
Store Credit Referrals
Fixed point rewards don’t reflect the value a referrer brings. The new percentage-based store credit option means bigger referral orders earn bigger rewards - real cashback that motivates customers to refer high-value friends.
Flexible Free Shipping
Free shipping doesn’t always mean 100% off. Merchants can now offer partial shipping discounts (50% off, $10 off) to balance customer value with shipping costs across different tiers and segments.
Other Improvements
Redeeming programs can target specific Shopify customer segments
VIP tier entry rewards can be disabled when customers regain a tier after downgrade
New “Point balance” widget style for minimalist storefronts
Redemption limits for seasonal or one-time programs (e.g., Christmas gifts)
“Exclude specific collections” saves time vs selecting hundreds of eligible collections
Member exclusive deals can be restricted to POS only or Online store only
“Join loyalty program date” condition for targeting program veterans or newcomers
“Reach new milestone” email notification keeps customers engaged
Free gift program supports multiple quantities per product
Referral program can require login to prevent abuse
Starter plan shows usage fee progress on homepage
Warning banner appears when Shopify Flow integration is missing
[1.190] - 2025-11
New Onboarding Experience
The old onboarding was walls of text with blurry images. The new flow is interactive - merchants set up their program while learning, with clear progress and modern UI that matches the quality of Advanced and Ultimate plans.
Customer Self-Revoke Coupons
Mistakes happen. Customers who redeem by accident or change their mind can now revoke their own coupons and get points back instantly, reducing support tickets and improving flexibility.
Point-to-Currency Conversion
Points represent real business value. Merchants can now set an exchange rate to see point balances as currency, making financial planning and ROI tracking straightforward.
Joy Wishlist Launch
Joy Wishlist launches as a standalone app, designed to integrate deeply with Joy Loyalty. Wishlists drive purchase intent; loyalty drives repeat purchases - together they create a powerful retention engine.
Other Improvements
Real-time summary panel shows redeeming program configuration at a glance
Refreshed on-site content section with clearer feature images
Professional new icons across all reward programs
Expanded subscription integrations: Bold, Paywhirl, Seal, Subi, Awtomic
Product/collection picker now shows selected items section to prevent losing track
Homepage redesigned with program status, help desk card, and FAQ section
[1.189] - 2025-10
Apple Wallet & Widget QR Codes
Google Wallet support was popular, but many customers use iPhone. Apple Wallet loyalty passes are now available - customers add their QR code once and scan at POS without opening their phone. The QR code also appears directly in the widget for quick access.
Manual Customer Enrollment
Some merchants need customers to accept terms before joining, or want to manually approve members. The new “Manually assigned customers only” option disables auto-enrollment - customers join only through Flow actions, admin approval, or explicit opt-in.
Custom Program Triggers
The old custom program only supported “Visit a page.” Now merchants can trigger rewards from any website event - button clicks, form submissions, completed activities - or through Shopify Flow for maximum flexibility. Available on Advanced plan and above.
Referral at Checkout
The traditional referral flow has too many steps: copy link, enter email, receive code, shop, checkout, apply code. Now referrals can happen right at checkout, dramatically improving conversion.
Payment Method Rewards
Merchants partnering with payment providers (Visa, Mastercard, Atome, Krispay) can now reward customers for using specific payment methods, enabling co-marketing opportunities and payment partner incentives.
Other Improvements
Shopify Flow action to exclude customers from loyalty program
Each program can have its own description instead of sharing one translation
New Klaviyo triggers for more sophisticated email automation
[1.187] - 2025-08
Shopify Admin Integration
Merchants live in Shopify Admin. A new Joy Loyalty block in the customer detail page shows loyalty info at a glance - points, tier, activity - without switching apps. Pin the block once and it appears for all customers.
Day-of-Week Promotions
Weekend shoppers behave differently than weekday browsers. Place order programs can now target specific days - double points on slow Tuesdays, bonus rewards for weekend purchases.
Smart “Apply Now” Button
When a coupon’s product is already in the cart, “Add to cart” creates duplicates. The new “Apply now” button detects this and navigates directly to checkout with the discount applied.
Other Improvements
Duplicate any earning or redeeming program with one click
Sandbox mode shows expected launch date banner to help support teams assist merchants
[1.185] - 2025-06
Features
Updated Navigation Menu with improved UX
Added option to freeze point calculator at order creation when using Order Fulfilled to issue points
Added option to allow rewards for products with a price of 0 (e.g., recycling exchanges)
Added support for more languages: Indonesian, Ukrainian, and Croatian
Enhanced Klaviyo integration with configurable event triggers and detailed properties
Added dedicated VIP tier system for B2B customers with separate tier management and perks configuration
[1.184] - 2025-05
Features
Officialized all major subscription integrations (Recharge, Joy Subscription, Awtomic, Bold Subscription, Stay AI, Appstle Subscription, Shopify Subscriptions)
Added configurable cycle limits for coupon redemption in subscription orders
Added new Shopify Flow action: “Revoke coupons” for automated unused coupon management
Enhanced Flow triggers with custom loyalty program launch capabilities
Replaced static quickstart with intelligent, store-size-based checklist for personalized onboarding
[1.183] - 2025-04
Features
Updated Shopify POS UI version to 2025.1 for enhanced device compatibility
Added Shopify B2B customer exclusion from loyalty program (Shopify Plus)
Added Sandbox mode for testing loyalty programs with designated test accounts
Integrated Chatty Live chat with loyalty program FAQs export
Enhanced checkout redemption with “redeem all” button
Added discount code variables to Flow triggers
Added gift card order exclusion
[1.182] - 2025-03
Features
Added AI-powered loyalty page icon generator
Enhanced earning program UI/UX
Implemented tier-based referral rewards
Integrated Shopify Flow triggers and actions
Improved referral link formatting
Updated Shopify POS UI to 2024.04 for enhanced device support
Added customer exclusion by Shopify tags for marketplace integration
Added “Redeem All Points” quick action
Enabled merchant control for coupon redemption revocation
Added VIP tier tagging for order limiting and segmentation
Integrated Shopify store credit via Flow
Added 30-day point expiration trigger for Flow
Enhanced loyalty page with improved design, caching, and state toggles
Integrated Gorgias for loyalty info in tickets and customer pages
Added Tydal and Okendo to review program integrations
Added custom order tags for Joy-assisted sales tracking
Enabled metafield-to-customer field syncing
Enhanced embedded content icon customization
Improved coupon disabled state handling in cart
Bugs
Fixed various UI and functionality issues
[1.181] - 2025-02
Features
Integrated Chatty Live chat with loyalty program FAQs export
Enhanced checkout redemption with “redeem all” button
Added discount code variables to Flow triggers
Added gift card order exclusion
Enhanced color picker with palette history
Improved email notification design
Enhanced analytics date range options
Improved customer profile with VIP tier progress tracking
Enhanced pricing page with calculator and usage history
Integrated Sendlane for customer loyalty data sync
Added Recharge subscription rewards integration
Added AI-generated FAQs based on program settings
Enhanced birthday perks with configurable date intervals
Added sold-out product notifications
Enhanced point adjustment controls with notes
[1.180] - 2025-01
Features
Added location-based discount reward programs
Enhanced customer segmentation with engagement tracking
Fixed checkout sign-up block visibility
Improved legacy customer referral handling
Enhanced collection and order-based point calculation
Improved coupon rule display and expiration notifications
Fixed DeepLink behavior and UI issues
Added Buy X Get Y and quantity-based discount schemes
Integrated LINE as referral channel
Added Drip email marketing integration
[1.179] - 2024-12
Features
Enhanced Sign-up and Referral blocks in Customer Account Page
Integrated Google Wallet QR code generation
Improved dynamic discount logic and POS compatibility
Released Visit Website program
Fixed auto-discount bugs and metafield syncing
Added App Bridge v4 and embedded content enhancements
[1.178] - 2024-11
Features
Integrated Mailchimp and Omnisend for email marketing and segmentation
Enhanced Loyalty Page flexibility and rule engine pause logic
Added customizable image upload for rewards and review activities
Released visit website streak rewards and proactive reminder tools
Upgraded loyalty widget to version 3 with flat UI design
[1.177] - 2024-10
Features
Added item quantity and exclusive deal limit conditions
Enhanced Birthday reward and tier assessment logic
Added Point Calculator customization and REST API upgrades
Integrated Joy Loyalty with PushOwl
Fixed referral logic, webhook errors, and multilingual translation issues
[1.176] - 2024-09
Features
Enhanced widget performance and customer tier syncing
Added POS-only point settings and metafield import support
Enabled birthday reminders, special deal tweaks, and reward stacking
Integrated Joy with Smax and Klaviyo OAuth
Enhanced VIP tier UI, referral anti-cheat, and DevZone tools
[1.175] - 2024-08
Features
Released Survey Reward full version
Enhanced VIP Tier auto-promotion/demotion by spending
Improved checkout redemption UX
Separated auto-discount for VIP privileges
Enhanced notification controls and tier name visibility on POS
Added Birthday reward notice, reward exclusion by tag, and new translation options
[1.174] - 2024-07
Features
Released Survey Reward MVP
Enhanced widget currency and phone sync
Improved POS logic and translation
Enhanced auto-discount logic, tier management, and guest handling
Improved onboarding, in-app messaging, and perk previewing
[1.173] - 2024-06
Features
Fixed cancel order refund logic
Enhanced storefront and admin widget experience
Added exclusive deals and multi-language translation
Improved integration sync, discount eligibility, and customer feedback
Released Google Reviews and WhatsApp reward features
Enhanced guest point handling and privilege access
[1.172] - 2024-05
Features
Released Widget Increment 1 + F phase
Added assisted revenue highlighting on dashboard
Enhanced VIP Tier setup UI/UX
Improved member status logic and Rule Engine milestones
Fixed product display, point calculation, and admin control issues
[1.171] - 2024-04
Features
Released VIP Tier block and Rule Engine v1
Enhanced widget translation and admin settings
Improved import customer UX
Fixed review visibility, popup triggers, and birthday reward logic
Added API endpoints for OneMobile integration
Enhanced embedded content, social icon design, and accessibility
Fixed pagination, reward APIs, and loyalty icon update issues
[1.170] - 2024-03
Features
Added official Judge.me integration
Enhanced widget loading and admin translation
Released new widget components: Home, Redeem, Rewards
Added auto-popup reminder and weekly email reports
Improved reward logic, subscription settings, and trial limits
Released data export commands and login messaging
Enhanced loyalty rule engine with milestone tracking and survey tools
[1.169] - 2024-02
Features
Upgraded Joy to Polaris v12
Enhanced customer info display and order logic
Improved widget and program UI
Added Combine Discount feature
Updated node and Vite tooling
Fixed signup point duplication, integration toggles, and review program logic
Enhanced dashboard, login detection, and checkout extensions
[1.168] - 2024-01
Features
Updated to Shopify API version 2023-10
Fixed syncing, tier updates, and reward logic bugs
Optimized Klaviyo bulk import and BFS feedback handling
Added settings edit warnings
Enhanced VIP tier manual update flow
Improved REST API and open API documentation
Enhanced reward point import and admin tools
[1.167] - 2023-12
Features
Released Black Friday Season features: onboarding, reward programs, analytics
Enhanced referral logic and translation
Rebuilt VIP tier logic using Firestore aggregation
Improved customer syncing and Klaviyo integration
Added new dashboard sections, in-app branding, and notifications
Added built-in translation support and notification improvements
Fixed birthday rewards, POS integration, VIP tier assignment, and weekly report timeout issues
Enhanced notification history and responsive design for popups
[1.166] - 2023-11
Features
Enhanced customer management in admin
Fixed file validation and branding save issues
Refactored reward program structure
Added email notification history
Improved referral feature and popup preview
Enhanced mobile view behavior
Updated OS 2.0 Loyalty Page (Sprint 1)
Fixed sign-up widget visibility for logged-in users
Enhanced free gift logic and UI feedback
Added plan-based feature restrictions (Free, Pro, Enterprise)
Improved Klaviyo syncing and reward visibility
Enhanced branding performance with React.lazy
Fixed mail unsubscribe, widget display, and review reward tracking issues
[1.165] - 2023-10
Features
Enhanced translations and pricing page
Improved onboarding experience
Added customer file import storage
Enabled custom voucher redemption by points
Separated VIP tier auto-discount for different sites
Added point calculator selector setting
Fixed notification screen load error
Enhanced customer page UI and analytics export
Added mobile widget settings
Integrated checkout redemption
Fixed font, payload size, metafield creation, and weekly report issues
Added Google Fonts control options
Enhanced metafield syncing and customer activity logging
[1.164] - 2023-09
Features
Added activity table filters
Enabled Shopify customer tagging
Fixed newsletter sign-up points display
Corrected multi-discount order pricing
Fixed popup close button UI
Separated point balance into available and pending
Added app status dashboard display
Fixed SSO account creation login recognition
Updated Klaviyo integration guide
Added discount combination setting
Enabled custom SMTP configuration (e.g., Amazon SES)
Added auto-popup page exclusion setting
Fixed theme setting toggle and import button state
Migrated to @avada/core library
Added widget login link setting
Enhanced popup auto-close and speed audit checks
Improved onboarding UX and fixed translation bugs
Enhanced reward logic and fixed miscounting issues
[1.163] - 2023-08
Features
Released updated milestone reward logic
Moved “Enable App” from dashboard to settings
Added point deduction action in Shopify Flow
Fixed multiple customer onboarding flow bugs
Enhanced VIP Tier, onboarding, and integrations UI
Improved sign-up rewards logic for pre-installation
Fixed referral activity errors and point calculation duplication
Enhanced translation, dashboard UX, and reward popup triggers
Added meta fields, translation fixes, and tier improvements
Fixed signup logic and cart/variant image handling
Added guest tier display and birthday filter support
Released notification preview/test features
Enhanced custom conditions logic for place orders
[1.162] - 2023-07
Features
Enhanced VIP Tier logic for Place Order program
Fixed frontend display beyond limit cases
Corrected zero tier point assignment
Added multiple Place Order program support
Added per-item point calculator in cart
Enabled multi-variant Free Product support
Added product limit cap in Place Order program
Fixed specific product change logic
Updated to Shopify API 2023-01
Optimized large store bulk sync
Added Joy metafields to Shopify customer admin
Released Joy REST API
Added referral activity approval action
Enhanced Klaviyo sync speed
Fixed tier point accumulation and cycle date issues
Switched to GDPR-compliant Bunny Fonts
Fixed point duplication, referral focus, and popup visibility issues
[1.161] - 2023-06
Features
Added earn time-based point deduction setting
Introduced milestone reward logic
Implemented Shopify Functions for Free Product redemptions
Enhanced coupon status customization
Combined Place Order condition with VIP Tier logic
Improved referral and signup popup design
Released Loyalty Reward Page v1
Added product/collection conditions to VIP discounts
Finalized Joy branding editor
Unified JSX components across script tags
Added terms and conditions popup
Enabled priority setting and multi-Place Order programs
Updated earn point logic based on fulfillment status
Integrated Loox & Stamped with Shopify Flow
Added checkout page point calculator
Added customer count grid display
Added redemption report
Enabled notification footer customization
Fixed duplicate point history, VIP Tier bugs, and sync issues
[1.160] - 2023-05
Features
Enhanced notification editor CSS and preview
Improved customer search functionality
Updated date formats
Added referral link auto-popup
Added customer deletion function
Fixed exported customer file import issues
Fixed referral flow login status
Fixed VIP Tier email display
Added Activity tab referral tracking
Finalized branding editor updates
Added customer points reset button
Enabled earn/redeem program reordering
Added birthday program management
Added Shopify Markets condition logic support
Updated to Shopify API 2022-10
Fixed monthly order limit reset issue
Switched to integer-based point system
Fixed variant switch point calculator issues
Fixed unsaved branding changes
Fixed product refund condition point calculation
[1.159] - 2023-04
Features
Added past customer exclusion from sign-up rewards
Fixed order editing point change issues
Added coupon expiration info at redemption
Fixed Free plan referral disablement
Optimized for Shopify mobile app (Built for Shopify)
Fixed production expiration display
Enhanced widget content sorting
Added Google Analytics tracking
Fixed social earn actions (like, follow)
Fixed Facebook Like point calculation without sign-up reward
Fixed integration page layout bug
Fixed vendor POS Place Order earn logic
Enhanced admin app performance
[1.158] - 2023-03
Features
Added referral popup translation
Enhanced email notification preview
Updated referral URL to use joy_hash
Added header and link to floating button
Enhanced redemption notification and history
Fixed missing orders/create hook
Fixed sender name persistence after reload
Added program title with guide link
Added pre-installed customer points earning control
Removed Asset API usage
Fixed referral email discount issues
Fixed broken referral URL setting
Fixed multiple point calculation bugs
Fixed customer search
Fixed VIP Tier point filter issue
[1.157] - 2023-02
Features
Completed VIP Tier launch regression testing
Fixed refunded order point deduction
Added admin weekly report
Fixed Activity page review display
Fixed referral email logic
Fixed review point limit functionality
Fixed integration menu hover issue
Enhanced 404 redirects for SEO
Fixed zero subtotal negative points issue
Added theme change auto-republish
Fixed Place Order program condition input
Fixed multiple VIP Tiers display bug
Fixed notification template image upload
[1.156] - 2023-01
Features
Fixed sales redeemed order total calculation
Integrated Fera product reviews
Released VIP Tier program for customer segmentation
Minimized Joy widget close button
Integrated Shopify Flow for loyalty automation
Enhanced onboarding experience
Optimized performance and removed outdated tasks
Added Joy-generated revenue tracking
Fixed Joy widget hover color styling
Enhanced VIP Tier logic
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