Point Expiration
Find out how to implement point expiration rules that encourage timely redemptions, driving regular engagement and minimizing unused points in your loyalty program.
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Find out how to implement point expiration rules that encourage timely redemptions, driving regular engagement and minimizing unused points in your loyalty program.
Last updated
Was this helpful?
Point Expiration feature is a strategic loyalty program management tool that allows merchants to set time limits on reward points. This feature helps maintain program dynamics by creating scheduled expiration dates for earned points, offering two distinct expiration methods: Full Point Expiration and Annual Expiration.
Reward points are a fundamental aspect of any loyalty program. They're the sturdy bridge that connects merchants and customers. It's important to set an expiration time for these reward points, as it instills a sense of urgency and encourages customers to make more purchases to extend the validity period of their reward points.
Navigate to Joy Loyalty dashboard and select Reward programs
Choose Point Expiration
Press Turn on to activate the program
Set the expiration time for points with 2 options: Full point expiration and Annual expiration
Hit Save to apply all your changes