Joy Loyalty Help Center
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  • WELCOME
  • QUICK START
  • CUSTOMERS
    • Customer management
    • Import customer data
    • Customers' types and segment
    • Generate customer QR code
    • Excluding customers from loyalty program
  • REWARD PROGRAMS
    • Earning programs
      • Place order
      • Place subscription
      • Sign up
      • Sign up newsletters
      • Birthday reward
      • Write review
      • Social activity
      • Google reviews
      • Fill out a survey
      • Visit website
      • Streak bonus challenge
      • Custom program
    • Redeeming programs
      • Discount program
      • Free gift program
      • Free shipping program
      • Coupon list at checkout
      • Redeem at checkout page
    • Rule engine
    • Referrals
      • Referral flow explained
    • Milestone
    • Advanced settings
      • Point Expiration
      • Refund points
      • Pending Points
      • Discount Combination
      • Channels for reward programs
    • Sandbox mode
  • MEMBERSHIP
    • Member exclusive deal
    • VIP Tiers
      • Tier Assessment
      • Tier Privileges
        • Exclusive products for VIPs
      • Automated notifications
    • Partner Tiers
  • EMBEDDED CONTENT
    • Loyalty landing page
      • Hero banner
      • How it works
      • Ways to earn
      • Ways to redeem
      • Rewards activity
      • Referral program
      • VIP Tier benefits
      • Sign-up banner
      • Loyalty Program FAQs
      • Coming soon teaser
      • My rewards
      • Create AI-Generated Icons for Loyalty Page
      • Loyalty page improvement 3/2025
    • Account page
      • Loyalty Dashboard
      • Rewards Redemption
      • Referral Management
    • Product page
      • Product referral
      • Point calculator
    • Checkout page
      • All discounts
      • Available rewards
      • Quick redeem
  • BRANDING
    • Widget design
    • Referrals
    • Sign up block
      • Display Sign up block
    • Customer login
    • Visit website popup
    • Reward reminder
  • ACTIVITIES
  • ANALYTICS
  • INTEGRATIONS
    • Theme Integration
    • Product reviews
      • Air Reviews
      • Judge.me
      • Yotpo
      • Fera Product Reviews
    • Chat Apps
      • Chatty
      • Gorgias
    • Email Marketing & SMS
      • Joy and Klaviyo
      • Joy and Sendlane
      • Joy and Drip
      • Joy and Mailchimp
      • Joy and Omnisend
      • Joy and PushOwl
    • Subscription
      • Joy Subscription
      • Shopify Subscription
      • Joy and Recharge Subscription
    • Inventory management
      • Avada Order Limits Quantity
    • Integrate with Shopify flow
      • Shopify Flow: Klaviyo and Joy Loyalty
      • Shopify Flow: Tydal and Joy Loyalty
      • Shopify Flow: Growave and Joy Loyalty
      • Shopify Flow: Loox and Joy Loyalty
      • Shopify Flow: Okendo and Joy Loyalty
      • Shopify Flow: Reviews.io and Joy Loyalty
      • Shopify Flow: Stamped.io and Joy Loyalty
      • Shopify Flow: Yotpo and Joy Loyalty
      • Shopify Flow: Store credit
      • Shopify Flow: Zigpoll and Joy Loyalty
  • TRANSLATIONS
  • NOTIFICATIONS
    • Automated notifications
    • Get started + Joy's Triggers
  • POS
    • Use Joy in POS workflow
    • Add Joy to Shopify POS
  • SETTINGS
    • General
      • Customer eligibility
      • Deeplink
      • Customer behavior settings
      • Custom point label
    • Color
      • Loyalty page button color
      • The art of crafting your loyalty page's
    • Email
    • Order
      • Add tags for orders and customers
    • In-app languages
    • Developers
      • Integrate the Joy Loyalty widget to Hydrogen
      • Manage tags
  • MIGRATION
    • Migration from Stamped to Joy Loyalty
    • Migration from Smile to Joy Loyalty
    • Migration from Rivo to Joy Loyalty
    • Migration from Appstleâ„  Loyalty & Rewards to Joy Loyalty
    • Migration from Loyalty Lion to Joy Loyalty
    • Migration from BON Loyalty to Joy Loyalty
    • Migration from Yotpo Loyalty to Joy Loyalty
    • Migrate Tiers
  • KNOWLEDGE HUB
    • FAQs
  • FAQs
    • The complete Joy Loyalty onboarding guide
    • How to setup earning rate on special occasion
    • Logged out but coupons still applied
    • Does manual point adjusting affect VIP tier status?
  • How to change customer after-login redirect destination
  • Privacy Policy
  • PRODUCT ROADMAP
    • Changelog
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On this page
  • Introduction
  • Which Customer Data Can Joy Migrate?
  • Choose a Migration Guide
  • Migrating from Another Shopify App?

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MIGRATION

Transitioning to a new loyalty program can be tough, but Joy Loyalty simplifies the process. This guide helps you transfer customer data seamlessly, ensuring uninterrupted loyalty rewards.

PreviousManage tagsNextMigration from Stamped to Joy Loyalty

Last updated 5 days ago

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Who can use Migration?

  • This feature is available for: Professional, Advanced and Enterprise plans.

Introduction

Migrating your customer data to Joy Loyalty enables a seamless transition from your existing loyalty program, preserving all essential information. We support data migration from a wide range of platforms, ensuring a smooth and efficient process. Whether you're moving from an app like Smile, Rivo, Yotpo, or others, our step-by-step guides will walk you through the entire process.

Which Customer Data Can Joy Migrate?

When migrating to Joy Loyalty, we support the following customer data:

  • Customer Name: All customer names will be transferred exactly as they appear in your current system, ensuring personalization remains intact.

  • VIP Tier: Any customer tier data, including VIP statuses, will be migrated over, preserving the current status of your loyalty members and their progress.

  • Birth Date: Keep all customers' birth dates for special rewards and birthday campaigns. This data is crucial for maintaining personalized customer interactions.

  • Email: Customer emails will be migrated to maintain the core communication channel between you and your customers. This ensures continued engagement and smooth identification in your loyalty program.

  • Customer Status: Each customer's current status will be transferred accurately, whether they are a member, a guest, or have left the program. This ensures proper tracking and classification of your customers within the loyalty program.

  • Point Balance: All point balances will be migrated seamlessly, preserving each customer’s accumulated points for future redemptions and rewards. No progress will be lost during the transfer.

  • Phone: Customer phone numbers will be migrated to maintain essential contact details.

By migrating this data, you ensure your customers’ loyalty profiles remain accurate and up-to-date, allowing you to continue offering rewards without disruption.

Choose a Migration Guide

Depending on the app you’re currently using for your loyalty program, you can select the appropriate migration guide from the options below. Each guide provides a step-by-step process to ensure a successful transfer of your data.

Migrating from Another Shopify App?

If you're currently using a loyalty app not listed above or a custom Shopify solution, don’t worry—we’ve got you covered! We provide personalized support for migrations from any Shopify app.

👉 Simply contact our customer support team, and our experts will guide you through the migration process to ensure everything runs smoothly and no data is lost during the transfer.

Overall

Migrating to Joy Loyalty is a strategic step to enhance customer retention and loyalty. With support for various customer data, including names, VIP tiers, birth dates, and email addresses, you’ll be able to continue your loyalty program with minimal downtime. Joy Loyalty’s migration tools and guides make this process hassle-free, ensuring that your customers’ loyalty data is preserved and operational, enabling you to continue rewarding them immediately.

By following our detailed migration guides and leveraging our expert support team, you can transfer your loyalty program from any platform to Joy Loyalty with confidence. Ready to get started? Choose your migration guide above or contact our support team for personalized assistance!

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Migrate from Smile

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Migrate from Rivo

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Migrate from Yotpo

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Migrate from Stamped

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Migrate from Appstle

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Migrate from Loyalty Lion

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Migrate from BON Loyalty