Milestone
Set up milestone rewards that recognize significant spending achievements, offering customers extra incentives to continue engaging and purchasing from your store.
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Set up milestone rewards that recognize significant spending achievements, offering customers extra incentives to continue engaging and purchasing from your store.
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Was this helpful?
This feature is available for Advanced and Enterprise plans
The Milestone feature is an advanced customer engagement tool that rewards customers for achieving specific goals or reaching certain thresholds in their shopping journey. This feature offers four distinct milestone types, each designed to encourage different aspects of customer behavior and loyalty.
Milestone Rewards is a new feature designed to enhance customer engagement and loyalty by setting up various reward milestones. Customers can earn points or free products by completing specific tasks or reaching certain milestones, making the shopping experience more interactive and rewarding.
There are currently 5 programs within Milestone rewards
Number of orders milestone: Eg, extra 500 points for 3rd orders
Amount spent milestone: Eg, extra 500 points after spending over $500
Earned points milestone: Eg, extra 500 points after earning 1000 points
Number of reviews: Eg, extra 100 points for posting 3rd reviews
Inactivity milestone: Eg, 100 points for inactive customers for 3 months to incentivize them to come back.
With each milestone reward, follow this guide to set up the programs:
Rule information: Edit the name and duration of the milestone program
Milestone: Select the number of orders required to achieve the milestone and choose the reward customers will receive upon reaching it
There are two reward options for customers: Bonus Points or Free Products.
If you select Bonus Points, set the number of points customers will earn. If you choose Free Product, click on Browse product to select the reward
If you think that we should have more than Bonus points and Free products, chat with us via Livechat support to send a feature request
