> For the complete documentation index, see [llms.txt](https://help.joy.so/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.joy.so/reward-programs/redeeming-programs.md).

# Redeeming programs

Redeeming programs drive customer loyalty by offering tangible rewards for engagement. They encourage repeat purchases, enhance customer satisfaction, and create a sense of value, fostering long-term relationships and increasing overall sales.

<figure><img src="/files/ZTPPPAMAMvu2EKhTQKfc" alt=""><figcaption></figcaption></figure>

Explore how you can create your redeeming programs with Joy:

{% content-ref url="/pages/s1mXkYpX1gxfTmj10D0E" %}
[Discount program](/reward-programs/redeeming-programs/discount-program.md)
{% endcontent-ref %}

{% content-ref url="/pages/rg4cNGO6Eu7qDn8q7AJ5" %}
[Free gift program](/reward-programs/redeeming-programs/free-gift-program.md)
{% endcontent-ref %}

{% content-ref url="/pages/y6t6oLQVaRKhNzmmFt2O" %}
[Free shipping program](/reward-programs/redeeming-programs/free-shipping-program.md)
{% endcontent-ref %}


---

# Agent Instructions
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