# Shopify Flow: Loox and Joy Loyalty

{% hint style="info" %}
This feature is available for **Essential, Advanced, and Ultimate**
{% endhint %}

### Why do you need this workflow?

The workflow between Joy Loyalty and Loox is essential for boosting your brand’s visibility by automatically showcasing customer reviews and star ratings on social media and search engines. This integration not only helps you build trust with potential customers but also incentivizes existing ones by awarding loyalty points for leaving reviews. By encouraging customer feedback and rewarding them, you strengthen engagement, enhance brand credibility, and foster long-term loyalty.

### How to create a workflow between Loox and Joy Loyalty? <a href="#lets-create-a-workflow-between-joy-loyalty-and-loox" id="lets-create-a-workflow-between-joy-loyalty-and-loox"></a>

{% stepper %}
{% step %}
**Access Shopify Flow and Create a New Workflow**

* You need to access Shopify Flow and create a new workflow. Here, you should choose Loox as the trigger

![Step 1](https://lh7-us.googleusercontent.com/WmqhAa_LHBAkkac4ufzA4sSGagbkF6ohWXwimoT8U8gjy4Y5G3-f-9-FD0LC7_oRzCky0NUb0nMdW7--yMSSyfNi8wk3O1chiDMjuuAsiU46ILbXEb1ULr-S0EEy1ycUzte_GKnJgHICE3tS)
{% endstep %}

{% step %}
**Select Action**

* Select '**Action**'. Here, you should choose 'Joy loyalty' to automatically add points for the new review

![Step 2](https://lh7-us.googleusercontent.com/JyhxHRcEngiu6gwZt_HaZYltvUinY95Tp3j_Yf81tV2iiSVeJBTs1LEJ9bIHIkRF9oTjmmWi5jbce_cGLzaA_o6w7MAYnCUYqHTjiO_eZhIXlgjLaJGt-dpN1cA4bolQwufNTfQWbRyoWvH3)
{% endstep %}
{% endstepper %}

And there you have it! You're all set to create a seamless workflow between Joy Loyalty and Loox.

### Wrap up

Integrating Joy Loyalty with Loox is a powerful way to amplify your brand’s presence by displaying customer reviews on social media and search engines while rewarding customers with loyalty points. This workflow drives customer engagement, builds trust, and strengthens loyalty, ultimately contributing to long-term business success.


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