Joy Loyalty Help Center
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  • Welcome
  • Quick Start
  • Customers
    • Customer management
      • Quick search
    • Import customer data
    • Customers' types and segment
    • Generate customer QR code
    • Excluding customers from loyalty program
    • Collect customer birthday in registration form
  • Reward programs
    • Earning programs
      • Place order
      • Place subscription
      • Sign up
      • Sign up newsletters
      • Birthday reward
      • Write review
      • Social activity
      • Google reviews
      • Fill out a survey
      • Visit website
      • Streak bonus challenge
      • Custom program
    • Redeeming programs
      • Discount program
      • Free gift program
      • Free shipping program
      • Coupon list at checkout
      • Redeem at checkout page
    • Rule engine
    • Referrals
      • Referral flow explained
    • Milestone
    • Advanced settings
      • Point Expiration
      • Refund points
      • Pending Points
      • Discount Combination
      • Channels for reward programs
    • Sandbox mode
  • Membership
    • VIP Tiers
      • Tier Privileges
        • Exclusive products for VIPs
      • Exclusive tier
      • Automated notifications
      • Tier Assessment
    • Subscription membership
    • Partner Tiers
    • Member exclusive deal
  • Embedded Content
    • Loyalty landing page
      • Hero banner
      • How it works
      • Ways to earn
      • Ways to redeem
      • Rewards activity
      • Referral program
      • VIP Tier benefits
      • Sign-up banner
      • Loyalty Program FAQs
      • Coming soon teaser
      • My rewards
      • Create AI-Generated Icons for Loyalty Page
      • Loyalty page improvement 3/2025
    • Account page
      • Loyalty Dashboard
      • Rewards Redemption
      • Referral Management
    • Product page
      • Product referral
      • Point calculator
    • Cart drawer
      • Redeem in Cart Drawer
    • Checkout page
      • Quick redeem
      • Available rewards
      • All discounts
    • Thank you page
      • Sign up block
      • Referral block
      • Reward celebration
  • Branding
    • Loyalty widget design
    • Referrals
    • Sign up block
      • Display Sign up block
    • Customer login
    • Visit website popup
    • Reward reminder
  • Activities
  • Analytics
  • Integrations
    • Theme Integration
    • Product reviews
      • Air Reviews
      • Joy and Judge.me
      • Joy and Yotpo Reviews
      • Fera Product Reviews
    • Chat Apps
      • Chatty
      • Gorgias
    • Email Marketing & SMS
      • Joy and Klaviyo
      • Joy and Sendlane
      • Joy and Drip
      • Joy and Mailchimp
      • Joy and Omnisend
      • Joy and PushOwl
    • Subscription
      • Joy Subscription
      • Shopify Subscription
      • Joy and Recharge Subscription
    • Inventory management
      • Avada Order Limits Quantity
    • Integrate with Shopify flow
      • Shopify Flow: Klaviyo and Joy Loyalty
      • Shopify Flow: Tydal and Joy Loyalty
      • Shopify Flow: Growave and Joy Loyalty
      • Shopify Flow: Loox and Joy Loyalty
      • Shopify Flow: Okendo and Joy Loyalty
      • Shopify Flow: Reviews.io and Joy Loyalty
      • Shopify Flow: Stamped.io and Joy Loyalty
      • Shopify Flow: Yotpo and Joy Loyalty
      • Shopify Flow: Store credit
      • Shopify Flow: Zigpoll and Joy Loyalty
  • Translations
  • Notifications
    • Automated customer email notifications
    • Joy notications with Shopify Flow triggers
  • POS
    • Add Joy to Shopify POS
    • Use Joy in Shopify POS workflow
    • Redeem at POS checkout
  • Settings
    • General
      • Customer eligibility
      • Deeplink
      • Customer behavior settings
      • Custom point label
    • Color
      • Loyalty page button color
    • Email
      • Configure simple custom sender
      • Custom email sending domain
    • Order
      • Display awaiting points
      • Lock earning conditions at order creation
      • Add tags for orders and customers
    • In-app languages
    • Developers
      • Integrate the Joy Loyalty widget to Hydrogen
      • Manage tags
  • Migration
    • Migration from Stamped to Joy Loyalty
    • Migration from Smile to Joy Loyalty
    • Migration from Rivo to Joy Loyalty
    • Migration from Appstle℠ Loyalty & Rewards to Joy Loyalty
    • Migration from Loyalty Lion to Joy Loyalty
    • Migration from BON Loyalty to Joy Loyalty
    • Migration from Yotpo Loyalty to Joy Loyalty
    • Migrate Tiers
  • Knowledge Hub
    • FAQs
  • FAQs
    • The complete Joy Loyalty onboarding guide
    • How to setup earning rate on special occasion
    • Logged out but coupons still applied
    • Does manual point adjusting affect VIP tier status?
  • Privacy Policy
  • How to redirect customers to the previous page instead of the account page with Shopify NCA?
  • PRODUCT ROADMAP
    • Changelog
      • Updated Navigation Menu 06/2025
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Display awaiting pointsLock earning conditions at order creationAdd tags for orders and customers
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