Rewards Redemption
Display point redemption rules, allowing customers to redeem rewards directly from the account page
What is Rewards Redemption?
A feature that displays available rewards, point costs, and eligibility requirements directly on the customer's account page, allowing them to browse and redeem rewards instantly without navigating elsewhere.
Why do you need this feature?
It increases redemption rates and reducing friction in the rewards process. When redemption is simple and visible, customers are more likely to use their points, creating a positive feedback loop that encourages further engagement and purchases. Easy redemption also demonstrates the tangible value of your loyalty program, reinforcing customer participation.
How to set up Loyalty Dashboard
Access Embedded Content
Open the Joy Loyalty app.
Navigate to Embedded Content from the dashboard.
Click Account page, select Rewards Redemption
Click Edit in Theme Editor
Add the Block to Your Loyalty Page
Open the Theme Editor
Select Add Block, then find Joy: Rewards Redemption under the Apps section
Click save
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