Fill out a survey
Reward customers for sharing their valuable feedback
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Reward customers for sharing their valuable feedback
Last updated
Was this helpful?
The Fill Out a Survey feature is a strategic feedback collection tool that connects your customer feedback process with your loyalty program. This feature automates the reward process for customers who complete your surveys, creating an automated feedback loop that benefits both your business and your customers.
Feedback is a cornerstone for growth, offering insights into customer satisfaction, preferences, and areas for improvement. By incorporating Joy Loyalty's Fill Out a Survey Rewards, merchants can turn every completed survey into a win-win situation—valuable data for businesses and enticing rewards for customers.
a. Program Information
Program Name: Choose a clear and attractive name
Description: Provide context
Survey Link: Insert the survey URL
Survey apps embed links on store pages, like checkout. To maximize responses, retrieve survey links directly. Here’s how (using Zigpoll as an example):
b. Program Rule
Click on Create Shopify flow and follow our guide to create a flow connecting survey completion to reward distribution
Ensure the flow syncs loyalty points automatically to prevent manual errors
Pro Tip: Test the flow to ensure smooth functionality, then press Publish to store front
