# General

The General settings section of your loyalty app gives you control over key features that shape the functionality and user experience of your loyalty program.

<figure><img src="/files/XvNS4qGtR4CGdzMkHKIY" alt=""><figcaption></figcaption></figure>

### General settings

{% stepper %}
{% step %}
Click **Settings** in navigation bar
{% endstep %}

{% step %}
Use **deep links**

In General settings, you can see deep links here. Learn [how to use deep links](/settings/developers/deeplink.md)
{% endstep %}

{% step %}
Change **app status**

You can show/hide reward pop-up by click **Disable app**, then **turn on/off** in loyalty page setup
{% endstep %}

{% step %}
Set up **Pre-Login URLs**

Click **turn on** or **turn off** for the Login URL and Sign-up URL in the widget or pop-up that appears before logging in on the loyalty page and the thank-you page
{% endstep %}

{% step %}
Create **Discount code’s prefix**
{% endstep %}

{% step %}
Choose **date format**

Select how dates are displayed across your loyalty widget and activity feed.
{% endstep %}

{% step %}
Choose **time format**

Select between **24-hour** (e.g., 14:30) or **12-hour AM/PM** (e.g., 2:30 PM) format for activity times displayed on your widget.
{% endstep %}

{% step %}
**Custom point label**

Change loyalty point’s label into another word to match your own business. Learn how to [custom point label](broken://pages/uE2nhCubGnLLjsMu1kw9)
{% endstep %}

{% step %}
**Default status for reviews**

Choose Pending or Approved for
{% endstep %}

{% step %}
**Show free product coupon**

You can choose the number of free products shown in the cart
{% endstep %}

{% step %}
**Show metafields on Shopify admin**

Push loyalty data (points, VIP tier, etc.) to Shopify Customer Metafields, or sync customer profile fields from Shopify into Joy. Learn more in Metafield Settings.
{% endstep %}

{% step %}
**Manage keys**

Use your app credentials to integrate Joy Loyalty with other platforms
{% endstep %}
{% endstepper %}


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