> For the complete documentation index, see [llms.txt](https://help.joy.so/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.joy.so/integrations/chat-apps.md).

# Chat Apps

Chat app integrations connect your loyalty app allowing you to manage customer conversations while reinforcing loyalty initiatives. Whether responding to inquiries or sharing rewards updates, these integrations simplify customer communication.

**Benefits of Chat App Integrations:**

* Streamlined Customer Support
* Personalized Loyalty Messaging
* Boost Customer Retention
* Increased Efficiency

Explore how you can integrate with our partners:

{% content-ref url="/pages/g5lK6TTxVR6nl7pYHNP8" %}
[Joy and Chatty](/integrations/chat-apps/chatty.md)
{% endcontent-ref %}

{% content-ref url="/pages/VRhZMPv7voRrYbNJTreV" %}
[Joy and Gorgias](/integrations/chat-apps/gorgias.md)
{% endcontent-ref %}


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