# Joy and Shopify Subscription

{% hint style="info" %}
Who can use this feature?

* This feature is available in all plans
  {% endhint %}

### Why do you need this feature?

Integrating **Joy Loyalty** with **Shopify Subscription** allows merchants to reward customers with loyalty points for subscribing and renewing their subscriptions. This powerful integration offers an effective incentive that not only encourages new sign-ups but also boosts customer retention by rewarding long-term commitment. By providing customers with tangible rewards for their ongoing subscriptions, businesses can foster deeper loyalty, enhance the customer experience, and strengthen lasting relationships.

### How to integrate Shopify Subscription with Joy Loyalty

{% stepper %}
{% step %}
Download Shopify Subscription apps from Shopify

<figure><img src="https://1367962225-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FpAxc1paAgix94BNLrez8%2Fuploads%2Fgit-blob-1488f2cc24aa739d919a4337d4c3b5ba01cfaaf4%2Fimage%20(231).png?alt=media" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}
Open Joy: Loyalty Program, go to **"Integrations"**, and select "**Shopify Subscription"**
{% endstep %}

{% step %}
Turn on connection next to Shopify Subscription. If successful, a Connected tag will appear
{% endstep %}

{% step %}
Click on “**Set Up**” to establish your reward program

{% embed url="<https://app.arcade.software/share/L0uLiApDQ68ZkkgwpyKG>" %}
{% endstep %}

{% step %}
Set up a reward program

* **Program name:** Customize the name of the reward program
* **Eligible customers:** Define which customers are eligible for the program
* **Rewarding method:** Choose between rewarding based on the amount spent or per purchase
* **Rewards value:** Set the reward points value for subscriptions.

{% embed url="<https://app.arcade.software/share/ZxR9SoIkBCxld7oW1RRs>" %}
{% endstep %}

{% step %}
Click on "**Turn on**" to save your reward program
{% endstep %}
{% endstepper %}

Another way to set up a reward program for subscriptions (You still need to install and turn on Shopify subscription first). Go to "**Reward programs**" in the left menu. Use the Rule Engine to configure the Place Order rule by clicking "**Add more**." Then, select "**Subscription order**". Configure the reward points rule for customers in the Step 5 above.

For more details, please refer to the guide below:

{% embed url="<https://app.arcade.software/share/zxEomhzwNvuceYFtBXM7>" %}

### Overall

Integrating **Joy Loyalty** with **Shopify Subscription** provides a seamless way to reward customers for subscriptions, boosting engagement and lifetime value. It allows customization of point-earning rules, making it key for improving retention and driving sales in subscription-based businesses.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.joy.so/integrations/subscription/shopify-subscription.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
