Coupon list at checkout

Show your customers' rewards directly at checkout with the Joy Loyalty Program on Shopify Plus

This feature is available for Enterprise plans and Shopify Plus for Checkout Extensibility

Introduction

Coupon list at checkout simplifies shopping by showing customers their redeemed discounts, making it easier to apply them at checkout. This guide will walk you through setting it up to boost customer satisfaction and conversions.

Understanding the Rules

This exclusive Shopify Plus feature lets Enterprise merchants display all redeemed coupons at checkout, making it easy for customers to apply discounts.

This limitation ensures that the checkout process remains streamlined and straightforward for both the merchant and the customer.

How to set up

1

Click "Reward programs" in the navigation bar, then choose "Redeem programs". Choose any discount program.

2

Click "Set up here" to access the checkout settings.

3

Select "Add app block" > Add "Joy Coupon List". Then, you can use the drag-and-drop feature to choose the position for the Joy Coupon List block

Operation Mechanism:

Customers will see their redeemed coupons at checkout and can apply them with a click. If they switch coupons, the previous one is removed and made available for future use.

An animated example below illustrates the process:

NOTE:

You can convert customers' unused coupons back into points upon their request, allowing them to save for higher-value rewards.

This will not show in user's display. (they have to contact you for refunding)

How to revoke redemption coupon:

In Joy, choose Customers > click on Customer name > Revoke coupon

Overall

Implementing this feature helps streamline the checkout process by reducing steps for customers, leading to a more seamless and enjoyable shopping experience. For merchants, it’s an effective way to boost customer satisfaction and encourage repeat purchases.