# Shopify Flow: Okendo and Joy Loyalty

{% hint style="info" %}
This feature is available for **Essential, Advanced, and Ultimate**
{% endhint %}

### Why do you need this workflow?

The workflow between Joy Loyalty and Okendo is essential for maximizing your brand’s visibility by automatically displaying customer reviews and star ratings on social media and search engines, which helps build trust and attract new customers. Moreover, by rewarding customers with loyalty points for leaving reviews, this integration encourages more engagement, increases the volume of positive feedback, and strengthens customer loyalty. This seamless connection not only enhances customer satisfaction but also drives long-term growth for your business.

### How to create a workflow between Okendo and Joy Loyalty?

{% stepper %}
{% step %}
**Access Shopify Flow and Create a New Workflow**

* You need to access Shopify Flow and create a new workflow. Here, you should choose Okendo as the trigger

![Shopify Flow](https://lh7-us.googleusercontent.com/-Mq1hcGQKzkOHclrBi8aPlyUqTPDQcqbqCt6XwjXEW2et5P0d8R9fm7zaMFDtk_HuvF7notIap6dy-bvyb2QehboNTvn8VjamwVWO7KqRI3BCrLmHfNkzhQ46VDoufHtReov_9danwKsUu_G)
{% endstep %}

{% step %}
**Select Action**

* Select '**Action**'. Here, you should choose 'Joy loyalty' to automatically add points for the new review

![Select Action](https://lh7-us.googleusercontent.com/M5n0WbFVABt9xw619N4TInAnxe7l4zx5wvcMJErpKwYzthFtw6eXFI1qwNbrL8KiMyJDwcu2ayFBsOwRJa4naCZPvJal1RPagBLRCRe6FmkzMyA6dpDW2VSl6ZvSZBKg6gz1WRNIn5srySwF)
{% endstep %}
{% endstepper %}

### How to choose Okendo as the review app in Write review program

{% stepper %}
{% step %}
**Get access to "Write review"**

Choose **Reward programs** -> **Earning programs** -> Click **Add rule** -> Choose **Write review**

{% embed url="<https://app.arcade.software/share/c9DMIX6DEWk1n4Hbtg5Y>" %}
{% endstep %}

{% step %}
**Choose review app**

**Select Okendo** as the review app to integrate with

<figure><img src="https://1367962225-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FpAxc1paAgix94BNLrez8%2Fuploads%2Fgit-blob-da28603b64995b7e58bfe8064e9e9e11868c3088%2Fimage%20(439)%20(2).png?alt=media" alt=""><figcaption></figcaption></figure>
{% endstep %}
{% endstepper %}

Want to set up a 'Write Review' program for your customers? Click [here](https://help.joy.so/reward-programs/earning-programs/write-review) for details

And there you have it! You're all set to create a seamless workflow between Joy Loyalty and Okendo.

### Wrap up

Integrating Joy Loyalty with Okendo offers a powerful way to boost your brand's credibility by showcasing customer reviews on social media and search engines while rewarding customers with loyalty points for their feedback. This workflow fosters greater engagement, builds trust, and drives long-term customer loyalty, ultimately contributing to sustained business growth.