Channels for reward programs
Discover how to configure earning and redeeming points in various sales channels with the Joy Loyalty Program.
The POS channel is available from the Pro + POS plan above.
Introduction
Our Joy Loyalty Program provides comprehensive customization options for how points are earned and redeemed across various sales channels, including online stores and physical point-of-sale (POS) systems. This guide offers a detailed look at the channel settings available, helping you tailor the program to meet your specific business needs.
Notably, each program for earning or redeeming points features its own settings for channel selection, allowing for precise configuration according to your operational strategies.
Channels for earning programs
Channels for redeeming programs
FAQs
Do you have a general setting for this?
We do not offer a unified setting for this functionality because we recognize that merchants may have varying preferences. For example, you might want to enable point earning from both online and in-store purchases but restrict redemptions to just one channel, or vice versa. To accommodate different business strategies, we maintain flexibility in how these settings can be configured.
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