Discounts Combination
Learn how to allow customers to stack discounts with loyalty rewards at checkout, offering them more flexibility and enhancing the shopping experience.
Who can use Discounts Combination?
This feature is available for: Professional, Advanced and Enterprise plans.
Hello there! We're absolutely delighted to assist you in setting up promotional programs on your platform. Sometimes, you might want to provide your customers with the opportunity to combine different discount codes. We're here to guide you through this process in a simple, friendly, and understandable manner. So, let's jump right in!
Each discount that you create belongs to one of the following categories, depending on what the discount applies to:
Order discount
Product discount
Shipping discount
When you decide to let a discount combine with other discounts, you choose which categories of discounts it can combine with. For instance, if you create a discount code for 10% off an order, you can choose to let that discount code be combined with Product discount codes as well.
If a customer enters more than one discount code during checkout that can't be combined, they'll see this message: "Discount couldn't be used with your existing discounts."
You can offer three types of discounts:
Order discount
Product discount
Shipping discount
You can combine these discounts in the following ways:
Let's go through the steps to set up discount code combinations:
Please start by visiting the Joy Loyalty app, select 'Rewards program' from the navigation menu, and then click on 'Redeem Programsβ on your left menu. This will take you to the place where you can manage your discount programs.
In this example, we're going to add a βDiscount amountβ method. This is just one of the many options you have.
Under 'Combinations', you'll find the 3 discount methods, which are βOrder Discountβ, 'Shipping Discounts' and βProduct Discountβ.
Check all three to make your discount compatible with all discount methods.
If your customer applies 2 product discounts on the same product, Shopify will automatically select the most beneficial discount for your customer.
Please note that your customers can only apply one shipping discount per order. This ensures fair use and maintains the integrity of your discount system.
We hope this guide has been helpful in understanding how to set up and manage multiple discount codes on your platform. Remember, it's all about creating the best shopping experience for your customers. Happy selling!
Discover Joy
Need help? Check out Frequently Asked Questions.π
Last updated