Air Reviews

Learn how to integrate AirReviews with Joy Loyalty Program to reward customers for reviews, enhance trust, and drive conversions to your Shopify store.

Who can use this feature?

This feature is available for Professional, Advanced and Enterprise plans.

In this article, we will guide you on how to make the integration between Joy and Air Review to allow customers to earn points for feedback on your products.

Make sure that you have both apps installed on your Shopify store:

• Air Reviews: https://apps.shopify.com/air-reviews

• Joy: https://apps.shopify.com/joyio​

Get authentication keys from Air Reviews and connect with Joy​

1

Go to Air Reviews > Settings > Manage keys to find your pair: App ID and Secret key

2

Get back to the Joy app and go to the Integrations > Air Reviews page

Store Air Reviews pair of keys in Joy and test the program

1

Store Air Reviews pair of keys in Joy

Go to the Rewards programs page, and create the Write review program

You will see the option for Air Reviews shown as Connected

2

Test the program

Visit the Activities > Review activities > View all reviews activities

Customers won't see their balance updated until the reward is approved, preventing abuse of points through reviews