Referrals
Boost brand recognition by designing referral boxes according to your store's branding.
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[New] Joy Loyalty
Boost brand recognition by designing referral boxes according to your store's branding.
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Was this helpful?
The Referrals feature is your secret weapon for turning happy customers into brand ambassadors. It's like having a digital megaphone that helps your customers spread the word about your store, rewarding them for bringing their friends along for the ride.
Customizing your referral popup ensures it aligns with your brand, grabs attention, and clearly communicates the benefits of referring friends. By tailoring the design, text, and messaging, you create a seamless and professional experience that boosts trust, engagement, and participation in your referral program.
To ensure the referral experience matches your store’s branding, Joy allows full customization of the referral popups. You can edit the text, colors, and fonts in three parts of the referral flow:
Referral Popup: Customize the welcome message that invites customers to refer friends.
Referral Rewards Popup: Adjust the messaging around the rewards being offered for successful referrals.
Referral Success Popup: Edit the confirmation message shown after a referral is completed.
The dynamic variable will reflect your referral program settings. So in case you want a fixed string, you manually translate it, and then you are free to customize it completely.
To set up Referral Popups, follow these steps:
Choose branding colors (you can customize the color and text of the popup)
Go to Branding and select Setup in the Referrals block
Choose the theme to your referral popup. You can choose the template or custom for this
Customize the position and content of the referral popup
Configure whether the referral popup should appear on your website in the How to Show section
Customize the referral popup content and adjust its display frequency
Review the Popup Preview and save your changes
If you prefer not to use the dedicated referral floating button, you can rely on the main floating widget, which already includes a section for referrals.
Customize the referral rewards
Setting up Referral Rewards focuses on selecting the icon and editing the content of this popup
Customize the content for the title, description, and button.
Review the Popup Preview and save your changes
Set up referral success notification
Select Referral Success Notification
Customize the content for the title, description, and button
Review the popup preview and save your changes
Customizing your referral popup enhances your brand, boosts engagement, and creates a seamless experience. A tailored design and clear messaging drive better results and stronger customer connections.
