Customer login
Streamline customer access to your loyalty program with Joy’s Customer Login
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[New] Joy Loyalty
Streamline customer access to your loyalty program with Joy’s Customer Login
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Was this helpful?
Who can use this feature? This feature is available for Professional, Advanced, and Enterprise plans.
The Customer Login feature is your digital bridge, connecting in-store and online shopping experiences. It transforms fragmented customer accounts into a seamless, unified loyalty journey.
The Customer Login feature bridges this gap by enabling customers to link their existing phone-number-based accounts with an email and password. This ensures:
Seamless Online Access: Customers can log in to their accounts on your website, preserving their earned points and rewards.
Improved User Experience: Customers can easily update their account information and enjoy uninterrupted participation in the loyalty program.
Streamlined Transition: The “Create a linked account” option on the Login and Sign-Up Pages makes the process intuitive, reducing friction and encouraging continued engagement.
Setting up the Customer Login is straightforward. Follow these steps to ensure your customers have uninterrupted access to your loyalty program:
Enable Customer Login in Joy Loyalty
Open the Joy Loyalty app and navigate to Branding.
Select Setup Customer Login to begin configuration.
Add Joy: Account Invite Block to the Sign-Up Page
You will be redirected to the Sign-Up Page settings.
Click Add Block, then go to the Apps section and choose Joy: Account Invite.
Place the block in your desired position on the page and save your changes.
Add Joy: Account Invite Block to the Login Page
For optimal user experience, repeat the process for the Login Page.
Click the Account Icon to navigate to the Login Page.
Add the Joy: Account Invite block by following the same steps above and saving your settings.