Chatty
This guide provides step-by-step instructions on how to integrate Joy Loyalty with Chatty, highlighting key features and benefits of the integration.
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[New] Joy Loyalty
This guide provides step-by-step instructions on how to integrate Joy Loyalty with Chatty, highlighting key features and benefits of the integration.
Last updated
Was this helpful?
Who can use this feature?
This feature is available in all plans.
By integrating Chatty with Joy, you can get access to customer’s loyalty profile and activity right in Chatty Inbox, which include:
Type
VIP tier
Points balance
Birthday
Referral link
Then, you have more information to personalize answers to customer inquiries or provide suitable services/products.
You can check Joy profile in:
Customer details in Contacts
Conversation details
In the Joy Loyalty app, please access the Integrations section from the left menu and select Chatty. Then click on "Go to app".
Click Connect in the step 2 to integrate Chatty witj Joy Loyalty.
This will sync below information from Joy to Chatty:
Type
Birthday
VIP tier
Point balance
Referral link
And that's it! Your integration between Joy Loyalty and Chatty is now all set. If you run into any issues or have questions along the way, don't hesitate to reach out to our 24/7 live chat support. We're always here and happy to assist you!