Migrate Tiers

Seamlessly migrate your existing loyalty tiers into Joy Loyalty

Import vs Migrate

Your basic customer import feature is only available for importing points and Birth dates.

1

Contact our Customer Success Agents to enable the advanced migration features

2

Navigate to Setting, then Migration to start migrate your data from your prior platform

3

Upload the file that was exported from your prior loyalty program

Match tier thresholds with your uploaded file and set tier rules based on total spending or points earned.

4

Click on save and check

It will take up to 20 minutes for your customer to sync successfully, but on average it takes 5-6 minutes