Custom program
Create unique reward opportunities with the Custom Program, allowing customers to earn points by completing specific actions like visiting pages or updating profiles.
Last updated
Was this helpful?
[New] Joy Loyalty
Create unique reward opportunities with the Custom Program, allowing customers to earn points by completing specific actions like visiting pages or updating profiles.
Last updated
Was this helpful?
This feature is available for all plans
The Custom Program feature is a versatile tool within Joy Loyalty that enables merchants to create tailored earning opportunities beyond standard reward programs. This feature allows you to reward customers for specific actions you define, such as visiting particular pages or completing profile information, giving you complete control over how customers earn points in your loyalty program.
The Custom program is a versatile feature in Joy Loyalty that empowers merchants to design tailored earning opportunities for customers. With this program, you can incentivize customer engagement by rewarding specific actions, such as visiting a designated page or completing their profile. Custom program’s flexibility allows merchants to align loyalty rewards with business goals while maintaining control with anti-cheat settings.
Navigate to the Joy Loyalty dashboard and choose Reward programs -> Earning programs -> Click Add rule -> Choose Custom program
Program information
Program name: Enter a name that resonates with your audience
Start date and End date: Define the activity duration for your program
Program rule
Trigger action: Choose the action trigger that will reward points
Specific page's URL: Enter the URL of the page customers need to visit
Points: Specify the number of points customers will earn
Anti-cheat (Optional)
To prevent reward exploitation, enable the anti-cheat options:
Earning Points Limit: Restrict how often points can be earned (e.g., per minute, hour, day).
Maximum Earning Points: Set the maximum points a customer can earn from the action.
We recommend enabling these features to ensure fair play and reward authenticity.
Don't forget to Save your changes and press Turn on Custom program
The Custom Program provides merchants with the tools to reward specific customer actions, fostering deeper engagement and loyalty. Its flexibility and anti-cheat mechanisms ensure the program’s effectiveness, making it an indispensable part of your loyalty strategy. Leverage this feature to create personalized and impactful interactions with your customers.
