Milestone
Set up milestone rewards that recognize significant spending achievements, offering customers extra incentives to continue engaging and purchasing from your store.
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[New] Joy Loyalty
Set up milestone rewards that recognize significant spending achievements, offering customers extra incentives to continue engaging and purchasing from your store.
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Was this helpful?
This feature is available for Advanced and Enterprise plans
The Milestone feature is an advanced customer engagement tool that rewards customers for achieving specific goals or reaching certain thresholds in their shopping journey. This feature offers four distinct milestone types, each designed to encourage different aspects of customer behavior and loyalty.
Milestone Rewards is a new feature designed to enhance customer engagement and loyalty by setting up various reward milestones. Customers can earn points or free products by completing specific tasks or reaching certain milestones, making the shopping experience more interactive and rewarding.
Navigate to the Joy Loyalty dashboard and choose Reward programs -> Go to Milestones
If you don't have any milestone rewards yet, click Add rule to start the setup
There are currently 4 programs within Milestone rewards
Number of orders milestone
Amount spend milestone
Earned points milestone
Inactivity milestone
With each milestone reward, follow this guide to set up the programs:
Rule information: Edit the name and duration of the milestone program
Milestone: Select the number of orders required to achieve the milestone and choose the reward customers will receive upon reaching it
There are two reward options for customers: Bonus Points or Free Products.
If you select Bonus Points, set the number of points customers will earn. If you choose Free Product, click on Browse product to select the reward
Hit Save to apply all your changes and press Turn on to activate your milestone program.
Setting up Milestone Rewards is a strategic way to motivate and engage customers by offering them tangible incentives for their loyalty and participation. By following the steps above, you can easily create and customize a milestone rewards program that fits your store’s needs and enhances customer satisfaction. Happy rewarding!
