⁉️FAQs

Frequently Asked Questions of Joy Loyalty Program Users

How does the free trial work?

You have a complete 14-day trial period to explore Joy at no cost. Cancel anytime with just one click. No charges if you uninstall during the trial.

24/7 technical support until you get what you want!

Our dedicated team provides round-the-clock technical support to ensure you reach your goals hassle-free. Whether it's troubleshooting, guidance, or custom solutions, we're here every step of the way until you're completely satisfied with your experience!

Why are you so much cheaper than the competition?

Because we always aim to support merchants, the bigger the brands, the better. After careful consideration, we decided to introduce Joy to the market at a reasonable price point. Just look at our name — I believe that with this price, coupled with a wealth of features, you'll truly experience "Joy".

Can you help us move from Smile, Rivo, Loyalty Lion, Bon or Yotpo?

With our user-friendly tools, you can easily export your customer data and import it into Joy. Our system ensures that your data is converted accurately, maintaining clarity throughout the process. If you encounter any issues during the migration, our dedicated support team is available to assist you. Simply reach out to us, and we'll guide you every step of the way.

Can I change my plan later?

Certainly! Our pricing adjusts according to your company's needs. Get in touch with our 24/7 support team for personalized assistance.